Rena Bopha
Renton
Summary
Results-driven Process Assistant at Amazon with a proven track record in enhancing operational efficiency and safety compliance. Skilled in workflow management and critical thinking, I successfully mentored junior staff and implemented best practices, leading to improved team performance and streamlined processes. Adept at multitasking and clear communication, I thrive in dynamic environments.
Overview
3
3
years of professional experience
1
1
Language
Work History
Process Assistant
Amazon
Renton,Washington
06.2023 - Current
- Assisted in processing customer orders using Amazon's order management system.
- Supported team in maintaining inventory accuracy through regular cycle counts.
- Collaborated with colleagues to streamline workflow and reduce processing time.
- Implemented best practices for package handling to enhance operational efficiency.
- Monitored workstations for compliance with safety standards and operational guidelines.
- Provided feedback to improve process efficiency and promote team collaboration.
- Adapted quickly to changing priorities and maintained productivity during peak periods.
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Acted as bridge between Tier 1 associates and members of upper management.
Education
High School Diploma -
Rainier Beach
Seattle, WASkills
- Safety management
- Workflow management
- Assignment delegation
- Management support
- Performance monitoring
- Attendance tracking
- Multitasking and time management
- Clear communication
- Excel spreadsheets
- Fast learner
- Employee communications
- Scheduling
- Critical thinking
- Microsoft office
Languages
Cambodian
Native or Bilingual
Timeline
Process Assistant
Amazon
06.2023 - Current
High School Diploma -
Rainier Beach