Rena Williams
Detroit,MI
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
7
7
years of professional experience
Work History
Shift-Lead/Security Guard
Allied Universal Security
Southfield, MI
05.2019 - 06.2022
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Ensured that all safety protocols were followed at all times.
- Resolved customer complaints and reported issues to senior management.
- Documented receipts, employee hours and inventory movement.
Site Supervisor/Security Officer
Prudential Security
Taylor, MI
06.2015 - 01.2019
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
- Controlled access at the site during working hours; monitored visitors' movements while they were on the premises.
- Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.
Education
High School Diploma -
Western High School
Detroit, MI06-1989
Skills
- Performance Improvement
- Operations Monitoring
- Team Motivation
- Workplace Safety
- Scheduling Expertise
- Guest Service
- Problem-Solving
- Assigning Work
- Staff Supervision
- Flexible Schedule
- Employee Scheduling
- Shift Scheduling
Timeline
Shift-Lead/Security Guard
Allied Universal Security
05.2019 - 06.2022
Site Supervisor/Security Officer
Prudential Security
06.2015 - 01.2019
High School Diploma -
Western High School
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