Overview
Work History
Education
Account Information
Transactions
Personal Information
Timeline
Generic
RENA Y. BURNETT

RENA Y. BURNETT

Customer Service
PHILADELPHIA,PA

Overview

3
3
years of professional experience

Work History

Customer Care Representative

Eddie Bauer
08.2022 - 12.2025
  • Assisted call-in customers with questions and orders.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Participated in training sessions for new hires, sharing insights on best practices in customer service excellence.
  • Participated in ongoing training sessions to enhance skills and stay current on industry best practices.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Promptly responded to inquiries and requests from prospective customers.
  • Delivered prompt service to prioritize customer needs.

Education

High School Diploma - Business Administration

Vo-tech William Penn High School
Harrisburg, PA
06.1987

Account Information

3830 2814 5596, 2025-05-28, 2025-06-25

Transactions

  • 2025-05-30, SSI TREAS 310, 2025-05-30, Eddie Bauer LLC, 2025-05-30, COMM OF PA SSP, 2025-06-09, CASH APP
  • RENA, 2025-06-11, CASH APP
  • RENA, 2025-05-28, CHECKCARD NETFLIX, 2025-05-30, TD BANK, 2025-06-02, CHECKCARD SECUREID, 2025-06-02, CHECKCARD SPO
  • CONVENIENTFOODMART, 2025-06-02, CHECKCARD BIGDISCOUNTS, 2025-06-02, CHECKCARD Title Lock, 2025-06-02, CHECKCARD WENDYS, 2025-06-02, PMNT SENT CASH APP
  • RENA, 2025-06-03, CHECKCARD DAILY SHOPPER, 2025-06-04, CHECKCARD TEMU.COM, 2025-06-04, CHECKCARD TEMU.COM, 2025-06-04, PMNT SENT CASH APP
  • RENA, 2025-06-06, CHECKCARD CYBERSENTINEL LLC, 2025-06-09, CHECKCARD TEMU.COM, 2025-06-09, PMNT SENT CASH APP
  • RENA, 2025-06-09, CVS/PHARMACY PURCHASE, 2025-06-09, DOLLAR VARIETY PURCHASE, 2025-06-10, PMNT SENT CASH APP
  • RENA, 2025-06-10, CHECKCARD CHIPOTLE, 2025-06-11, PURCHASE GUARDIO PREMIUM WWTP, 2025-06-11, CHECKCARD TEMU.COM, 2025-06-11, CHECKCARD TEMU.COM, 2025-06-11, PAI ATM WITHDRWL

Personal Information

ID Number: 9101736121

Timeline

Customer Care Representative

Eddie Bauer
08.2022 - 12.2025

High School Diploma - Business Administration

Vo-tech William Penn High School
RENA Y. BURNETTCustomer Service