Renae Ober
Rio Rancho,New Mexico
Summary
Dynamic leader with a proven track record at Fort Twenty Cannabis Co, excelling in staff management and brand management. Expert in enhancing team performance and customer relations, demonstrated through effective policy implementation and marketing strategies. Skilled in time management and staff training, ensuring operational excellence and compliance with industry standards.
Overview
5
5
years of professional experience
Work History
Manager
Fort Twenty Cannabis Co
04.2022 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Pharmacy Technician Student
CNMI Public School System
01.2020 - 01.2021
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
Associate of Applied Science - Pharmacy Technician
CNM
Albuquerque, NM01-2021
Skills
- Time Management
- Staff Management
- Brand Management
- Staff Training and Development
- Policy Implementation
- Marketing
Timeline
Manager
Fort Twenty Cannabis Co
04.2022 - Current
Pharmacy Technician Student
CNMI Public School System
01.2020 - 01.2021
Associate of Applied Science - Pharmacy Technician
CNM
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