Renae Sorrell
KEESEVILLE
Summary
Skilled in team leadership and money handling.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Stewart's Shops
08.2020 - Current
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Led team in daily operations to enhance customer service and improve store efficiency.
- Mentored junior staff in conflict resolution techniques to foster a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Cafe Cashier
CVPH Medical Center
01.2020 - 08.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy during shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of cafe area.
Receptionist
H&R Block
09.2019 - 01.2020
- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
- Coordinated communication between clients and tax professionals to facilitate service delivery.
- Resolved client inquiries and concerns, promoting positive relationships and satisfaction.
- Implemented improved filing systems, reducing retrieval time for critical documents.
- Oversaw daily office activities, optimizing workflow to support team productivity and effectiveness.
Education
GED -
Champlain Valley Educational Services
Plattsburgh, NY05-2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Stewart's Shops
08.2020 - Current
Cafe Cashier
CVPH Medical Center
01.2020 - 08.2020
Receptionist
H&R Block
09.2019 - 01.2020
GED -
Champlain Valley Educational Services