Professional accounting manager with strong background in financial analysis, reporting, and compliance. Skilled in managing complex accounting tasks, ensuring accuracy, and enhancing financial processes. Skilled in human resources and payroll and valued for fostering team collaboration, adapting to evolving needs, and delivering impactful results. Known for reliability, integrity, and strategic approach to problem-solving.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Senior Accounting Specialist and Human Resources
RNR HOLIDAY RV CENTER
Spokane, WA
08.2020 - Current
Administer semi-monthly payroll processes to ensure accurate compensation for incentive salaries, hourly commissions, and flat rates.
Execute meticulous time tracking for more than 200 employees in three locations, emphasizing precision and attention to detail.
Ensure compliance with payroll policies and procedures to maintain operational integrity.
Manage comprehensive setup of employee benefits, including health, dental, vision, and life insurance and 401K.
Managed 401k plan administration, ensuring compliance with regulatory requirements.
Generate comprehensive reports for company management, ensuring informed decision-making.
Achieved successful candidate placements through effective prescreening and in-person interviews. Enhanced recruitment efficiency by streamlining interview processes. Contribute to building a strong talent pipeline for the organization.
Led the onboarding process for new hires, ensuring all documentation was accurately completed. Oversaw the creation and maintenance of comprehensive employee files, supporting HR compliance.
Performed payroll tax audits and assist with documentation.
Time Tracking.
Created and updated spreadsheets for tracking multiple facets of payroll processing.
Helped in the tax department processing tax returns.
Administrator for all 3 departments – tax, audit and accounting.
Coordinated tax filings and compliance reporting to adhere to federal and state regulations.
Implemented payroll software upgrades, enhancing system efficiency and data accuracy.
Developed training materials for new payroll staff, fostering knowledge transfer and operational continuity.
Streamlined payroll reconciliation processes, reducing discrepancies and improving overall accuracy.
Led team in resolving complex payroll inquiries, enhancing employee satisfaction through effective communication.
Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
Processed payroll garnishments such as tax liens and child support.
Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
Submitted reports on payroll activities.
Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
Supported the overall financial health of the organization by ensuring accurate and timely payroll processing, contributing to a positive work environment.
Developed custom spreadsheets that improved efficiency when calculating commissions, bonuses, or other special pay circumstances.
Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
Resolved employee inquiries regarding pay discrepancies and benefits administration.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Therapist and Assistant Front Office Manager
POSITIVE CHANGES
Spokane, WA
01.2013 - 02.2017
Therapist - Scheduled and checked in all clients (over 100 clients a day).
Taught nutritional classes everyday 2-5 classes a day.
Traveled to Bellevue to assist that center when they didn’t have enough therapists.
Saw 8-10 clients a day for coaching and therapy.
2016, helped over 3000 clients in the year to change unwanted habits and behaviors using behavior modification therapy.
Ongoing training in the corporate office and helped to train new therapists.
Developed individualized treatment plans to address client needs and goals.
Facilitated group therapy sessions, promoting peer support and engagement.
Implemented evidence-based therapeutic techniques to enhance client progress.
Conducted comprehensive assessments to evaluate mental health conditions and treatment efficacy.
Collaborated with multidisciplinary teams to coordinate holistic care for clients.
Led workshops on coping strategies and stress management for diverse populations.
Advocated for client needs within the healthcare system to ensure access to resources.
Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
Regional Recruiter and Administrator
THRIVENT FINANCIAL
Spokane Valley, WA
04.2012 - 12.2012
Traveled to Oregon, Idaho, and Montana to hire and interview potential Financial Advisors.
Tracked, developed, and monitored a specialized program to report and observe all progress of advisors in their testing for series 7, 65 and 66 and life insurance progress.
Did mass mailings for the corporate office of over 500 clients.
Participated in weekly meetings with reports that were due to the president of the company.
Was the administrative assistant to four partners.
Developed and implemented recruitment strategies to attract top talent across multiple regions.
Collaborated with hiring managers to define job requirements and candidate profiles for open positions.
Utilized applicant tracking systems to streamline recruitment processes and improve candidate experience.
Conducted comprehensive interviews and assessments to evaluate candidate qualifications and cultural fit.
Partnered with local colleges and universities to develop internship programs that attracted high-potential students as future full-time hires after graduation.
Operations Manager
BOZARTH INVESTMENT MANAGEMENT
Spokane, WA
02.2011 - 04.2012
Ran the entire office and was the operations manager.
Bookkeeping and accounting.
Networking, monthly reporting to FINRA.
Customer service for over 150 clients.
Streamlined operational workflows to enhance efficiency and reduce processing time.
Oversaw budgeting processes, aligning operational expenditures with organizational goals and objectives.
Analyzed and reported on key performance metrics to senior management.
Collaborated with senior management to establish key performance indicators and monitor progress towards goals.
Interacted well with customers to build connections and nurture relationships.
Education
Associate of Arts - Business
Eastern Washington University
Cheney, WA
09.1990 - 06.1992
Bachelor of Science - Behavioral Science
Northwest University
Kirkland, WA
09.1992 - 05.1995
Master of Arts - Licensed Professional Counseling
Assembly of God Theological Seminary
Springfield, MO
05-2002
Skills
10 years of Payroll experience including multi-state, salary, hourly, flat rate, bonuses, etc
Time tracking
401K Administrator
Benefits Administrator – medical, dental, vision, life
Supervision and training of employees
General Ledger
Balance Sheets & P&Ls
Bookkeeping including AP/AR
CPA firm experience – Accounting, tax preparation and audit
Humans Resources
Construction Company Owner -New Home Building experience
Banking experience-Operations, Investments
Detail oriented and can provide accurate and timely financial statements
Excellent written and verbal skills
Able to multi-task and stay well organized
Able to complete goals and meet deadlines
Database and computer experience
Responsible, professional, dependable and on time, well organized
Human Resources | Benefits | Payroll Specialist at Business Operational Support Services MarketHuman Resources | Benefits | Payroll Specialist at Business Operational Support Services Market
Human Resources Specialist III- Employee Relations at University of Florida- College of MedicineHuman Resources Specialist III- Employee Relations at University of Florida- College of Medicine