Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Renaldo Herod

Garland

Summary

Results-driven Field Technician with expertise in network connectivity and professional communication, honed at The Wilkinson Group. Proven track record in enhancing customer satisfaction through precise fiber optic splicing and effective troubleshooting. Skilled in data collection and workplace safety, consistently minimizing downtime and training new technicians to boost team productivity.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Field Technician/Cable Splicer

The Wilkinson Group
03.2022 - Current
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.

Installation Technician

Broadband Telecom Services
02.2015 - 03.2022
  • Achieved optimal network performance by splicing fiber optic cables with precision and speed.
  • Enhanced customer satisfaction by troubleshooting and repairing damaged fiber optic lines in a timely manner.
  • Reduced downtime for clients by efficiently identifying and resolving connectivity issues.
  • Tested fiber optic cables and documented results.
  • Installed and configured new devices and system components.

Education

GED -

Trimble Tech
Ft.Worth Tx
08-1987

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Data collection
  • Network connectivity
  • Diagnostic testing
  • Technical analysis

Accomplishments

  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Field Technician/Cable Splicer

The Wilkinson Group
03.2022 - Current

Installation Technician

Broadband Telecom Services
02.2015 - 03.2022

GED -

Trimble Tech

Similar Profiles

CREATE PROFILE