Summary
Overview
Work History
Education
Skills
Advertising for myself and others.
Timeline
OfficeManager

Renarta Dunn

Zachary,Louisiana

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Outgoing, self-motivated, and love helping others.

Overview

18
18
years of professional experience

Work History

Office Manager

Ambassador Mortgage, LLC
Baton Rouge, LA
08.2021 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Compared vendor prices and negotiated for optimal savings.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Sourced vendors for special project needs and negotiated contracts.
  • Arranged corporate and office conferences for company employees and guests.
  • Oversaw quality control and productivity rates to increase revenue and production times.

Medical Laboratory Technician

West Feliciana Hospital
St Francisville, LA
01.2016 - 03.2020
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Utilized expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
  • Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Assisted with safe transfusions by conducting tests and completing blood counts.

First Assistant Manager

McDonald's Restaurant
Clinton, LA
03.2003 - 01.2016
  • Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
  • Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
  • Received, inspected and verified food and kitchen inventory delivery before storage.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Limited portion sizes and used garnishes to control food costs.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Effectively supervised staff of 25 personnel by implementing company policies, protocols, work rules and disciplinary action.

Education

Associate of Science - Medical

Fortis College
Baton Rouge, LA
02.2020

Skills

  • CRM Software
  • Team Management
  • Staff Training
  • Report Preparation and Analysis

Advertising for myself and others.

I love being a life coach for others.

Timeline

Office Manager

Ambassador Mortgage, LLC
08.2021 - Current

Medical Laboratory Technician

West Feliciana Hospital
01.2016 - 03.2020

First Assistant Manager

McDonald's Restaurant
03.2003 - 01.2016

Associate of Science - Medical

Fortis College

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Renarta Dunn