Renata Barrantes
Boulder,CO
Summary
I am a hardworking person that performs every task efficiently and promptly. I have been told by previous employers that I always have a smile on my face accompanied by my cheerful attitude. I am a very quick learner and am not afraid to tackle difficult tasks. My proficiency in Spanish and French allows me to communicate and understand customers needs with a deeper understanding. With my extensive background in customer service and hospitality positions, I bring the skills and experience necessary to deliver exceptional service and contribute to a positive team environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Fat Maddie's
Danville, CA
08.2020 - 12.2025
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Answered incoming calls with an appropriate greeting, provided information about menu items, provided dining information, and took reservations.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Cashier
Gotta Eatta Pitta
Danville, CA
01.2019 - 03.2025
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted and balanced cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Restaurant Server
Berevino
Dublin, CA
06.2024 - 08.2024
- Managed multiple tasks simultaneously while providing excellent customer service.
- Assisted other servers as needed during peak hours or special events.
- Communicated effectively with kitchen staff regarding order status updates.
- Processed payments from customers using cash registers or POS systems.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Calculated charges, issued table checks, and collected payments from customers.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Bakery Cashier
Smallcakes Cupcakery & Creamery
Danville, CA
08.2021 - 07.2023
- Attentively listened and assisted customers placing custom cake orders demonstrating patience and great customer service
- Established good relationships with regular customers through conversation about their needs or preferences.
- Balanced cash register drawers at end of shift ensuring accuracy of funds received versus items sold.
- Maintained orderly appearance of merchandise displays attracting potential buyers.
- Operated point-of-sale system to receive cash or credit card payments and issue receipts.
Education
Bachelor of Arts - Advertising With A Business Minor
University of Colorado At Boulder
Boulder, CO12-2026
High School Diploma -
San Ramon Valley High School
Danville06-2023
Skills
- Native spanish speaker
- Fluent french speaker
- Positive and encouraging
- Quick learner
- Hard worker
- Responsible
- Disciplined
- Coding experience
Affiliations
- Advertising Club
- Pi Beta Phi
- FLC- Family Learning Center
- Violinist
Languages
Spanish
Native/ Bilingual
French
Professional
Certification
- Food Handlers Certificate
- safeTALK suicide alertness workshop
Timeline
Restaurant Server
Berevino
06.2024 - 08.2024
Bakery Cashier
Smallcakes Cupcakery & Creamery
08.2021 - 07.2023
Restaurant Hostess
Fat Maddie's
08.2020 - 12.2025
Cashier
Gotta Eatta Pitta
01.2019 - 03.2025
- Food Handlers Certificate
- safeTALK suicide alertness workshop
Bachelor of Arts - Advertising With A Business Minor
University of Colorado At Boulder
High School Diploma -
San Ramon Valley High School
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