Renata Olivier
Bartender/Assistant Manager
Edgewater,FL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Looking for a position where I can apply my skills to the success of the company.
Overview
15
15
years of professional experience
1
1
Certification
2
2
Languages
Work History
Bartender/Assistant Manager
The Bridge Bar And Sunset Loungue
Gulf Breeze, FL
03.2016 - 12.2022
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Helped management plan and serve bar menu exceeding customer expectations.
- key holder.
- Recruited, trained and managed staff.
Server
The Melting Pot
Pensacola, FL
02.2015 - 01.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new employees.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Chilis
Pace, Florida
04.2009 - 02.2015
- Increased sales significantly by upselling higher-end products to customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Agent
PCF
Pensacola, FL
06.2008 - 12.2009
- Assisted call-in customers with questions and orders.
- In charge of selling the New York Times Newspaper/Magazine.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
GED -
03.2023 - 04.2023
Skills
New hire training
Adaptability
First Aid/CPR
Hospitality service expertise
Time management
Staff Management
Food preparation and safety
Certification
First Aid/CPR
Timeline
First Aid/CPR
05-2023
Daytona State College - GED,
03.2023 - 04.2023
Bartender/Assistant Manager - The Bridge Bar And Sunset Loungue
03.2016 - 12.2022
Server - The Melting Pot
02.2015 - 01.2021
Server - Chilis
04.2009 - 02.2015
Sales Agent - PCF
06.2008 - 12.2009