Renate Catherine Czerniak
Hoffman Estates,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Director
Shaklee Independent Distributor
2020.05 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Home Maker
Stay At Home Mom
2015.02 - Current
- Built positive and nurturing environments to support our children's social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Maintained entire family's schedule and organized events.
- Coordinated appointments with medical professionals.
Traffic Coordinator
AAR Corp.
2012.06 - 2015.02
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Processed required paperwork to expedite handling of shipped and received goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Paraprofessional
Elim Christian Services
2010.09 - 2012.05
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Assistant Manager
Hollister
2008.02 - 2009.12
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Assistant Manager
Abercrombie & Fitch
2007.06 - 2008.01
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Science - Criminal Justice
Illinois State University
Normal, IL05.2007
Skills
- Networking
- Company Guidelines
- Manage Financing
- Budgeting and Resource Management
- Customer Service Management
- People Management
Timeline
Director
Shaklee Independent Distributor
2020.05 - Current
Home Maker
Stay At Home Mom
2015.02 - Current
Traffic Coordinator
AAR Corp.
2012.06 - 2015.02
Paraprofessional
Elim Christian Services
2010.09 - 2012.05
Assistant Manager
Hollister
2008.02 - 2009.12
Assistant Manager
Abercrombie & Fitch
2007.06 - 2008.01
Bachelor of Science - Criminal Justice
Illinois State University