I offer 15+ years of experience in management, directing, and retail operations. I am a results-driven professional highly experienced in retail, customer service and educational environments. Natural leader and operational problem-solver successful at maintaining budgets, overseeing staff and optimizing program operations. Effectively leverage interpersonal communication skills to develop long-lasting relationships.
Hi, I’m
Theresa Simpson
Director
Riverview,FL
Summary
Overview
8
years of professional experience
Work History
Seminole Heights United Methodist PreschoolTampa, FL
Director
12.2021 - 04.2023
Job overview
- Developed and strengthened good relationships with staff, students and families.
- Built effective relationships and groups to maximize learning productivity.
- Monitored student progress and assisted students and teachers with resolving problems.
- Implemented policies, procedures and programs to carry out educational standards and goals.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
- Prepared and maintained personnel reports and records for officials and agencies.
- Determined allocations of funds for staff, equipment and authorized purchases.
- Prepared and submitted budget requests or grant proposals to solicit program funding.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Kiddie Academy of bloomingdaleValrico, fl
Academy Director
10.2019 - 05.2021
Job overview
- Oversee day to day operations within company guidelines, licensing requirements, and health regulations making sure to keep permits and licenses compliment
- Establish and facilitate current and future customer relationships
- Continue to drive and execute the marketing plan in motion and fix any issues that arise
- Manage staff and conduct staff meetings.
- Developed and strengthened good relationships with staff, students and families.
- Monitored student progress and assisted students and teachers with resolving problems.
- Implemented policies, procedures and programs to carry out educational standards and goals.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
The Learning Experience
Team Lead-Academy Director
01.2019 - 10.2019
Job overview
- The learning experience–Wesley chapel, fl
- Oversee day to day operations within company guidelines, licensing requirements, and health regulations making sure to keep permits and licenses compliment
- Establish and facilitate current and future customer relationships
- Continue to drive and execute the marketing plan in motion and fix any issues that arise
- Manage staff and conduct staff meetings.
- Developed and strengthened good relationships with staff, students and families.
- Built effective relationships and groups to maximize learning productivity.
- Conferred with parents and staff to discuss educational activities and policies.
- Determined allocations of funds for staff, equipment and authorized purchases.
- Implemented policies, procedures and programs to carry out educational standards and goals.
- Monitored student progress and assisted students and teachers with resolving problems.
BELOWTAMPA, FL
STORE MANAGER FIVE
01.2015 - 01.2018
Job overview
- Manage, recruit and direct team members (20+ associates)
- Accomplished a 25% increase in sales volume
- Mentored professional development which resulted in promotion.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Education
Jefferson CollegeHillsboro, MO
Associates from Early Childhood Education
08.1996
University Overview
St. Leo UniversityTampa
Some College (No Degree) from Early Childhood Education
University Overview
Skills
- Scheduling and Payroll
- Inventory and Merchandizing
- Microsoft Office
- Management and Training
- Development and Planning
- Certifications/Licensing
- Extensive certification and licensing including VPK, ServSafe, First aid and CPR available upon request
- Company guidelines
- Recruiting and hiring
- Cast and crew supervision
- Budget control
- Issues resolution
- Networking
- Strong creative vision
- Crew direction
- Issue resolution
- Effective interviewer
- Retail and Education management
Timeline
Director
Seminole Heights United Methodist Preschool
12.2021 - 04.2023
Academy Director
Kiddie Academy of bloomingdale
10.2019 - 05.2021
Team Lead-Academy Director
The Learning Experience
01.2019 - 10.2019
STORE MANAGER FIVE
BELOW
01.2015 - 01.2018
Jefferson College
Associates from Early Childhood Education
St. Leo University
Some College (No Degree) from Early Childhood Education
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