Valentina Papaj
St. Petersburg,FL
Summary
Hardworking and passionate job seeker with strong organizational skills,eager to learn and master more in every job position. A person who sees the opportunity in every challenge.
Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Deli Associate
Publix Supermarkets Store
10.2020 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Service Manager
MC DONALDS
01.2020 - 09.2020
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Maintained records of service transactions and customer feedback for future reference.
Registered Nurse
Psychiatric Hospital
04.2017 - 08.2019
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
Education
Phlebotomyst - Phlebotomy
Southern Technical Institute
Pinellas Park, FL05.2023
BACHELOR IN GENERAL NURSING - GENERAL NURSING
ISMAIL QEMALI UNIVERISTY OF VLORA
VLORE ALBANIA07.2013
Skills
- Workplace Safety
- Customer Engagement
- Product Merchandising
- Strong Work Ethic
- Honesty and Integrity
- Inventory checks
- Quality Inspections
- Customer Service
- Attention to detail
- Problem Solver
- Team Player
- Multitasking and Organization
Languages
Albanian
Native or Bilingual
English
Professional Working
Timeline
Deli Associate
Publix Supermarkets Store
10.2020 - Current
Service Manager
MC DONALDS
01.2020 - 09.2020
Registered Nurse
Psychiatric Hospital
04.2017 - 08.2019
Phlebotomyst - Phlebotomy
Southern Technical Institute
BACHELOR IN GENERAL NURSING - GENERAL NURSING
ISMAIL QEMALI UNIVERISTY OF VLORA
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