RENAY BARNES
Oakland Park,Florida
Summary
Results-driven professional with strong supervisory and coaching skills, adept at coordinating teams to ensure compliance with established procedures. Recognized for excellent service and a proven track record of punctuality and attendance. Skilled in budget management and analytical problem-solving, with an ability to leverage market insights for strategic advantage. Committed to fostering efficient operations through effective team leadership and collaboration.
Overview
12
12
years of professional experience
Work History
Financial Center Assistant Manager
We Florida Financial
11.2018 - Current
- Answered customer inquiries regarding billings, payments, account status.
- Reconciled daily cash receipts with total deposits on the statement.
- Performed additional duties as assigned by management team.
- Processes all customer-related financial transactions by the rules, regulations, and guidelines of the bank.
- Supervisor, coach the team to successfully complete job tasks.
- Facilitate the training and promotion of team members to higher positions.
- Assists and resolves any routine issues to maintain a successful daily operation.
- Assists in the achievement of sales goals by developing, setting, and achieving personal sales and referral goals.
- Develops and expands client relationships by identifying current and potential client needs, and by cross-selling bank products.
- Prepare and submit loans, and open new accounts.
Total Wine & More
01.2013 - 11.2018
- Retrieve and fulfill online orders
- Operated cash register, check, and credit card transactions with accuracy
- Post/update current promotion checkout desk and displays
- Trained new sales associates
- Completed all point-of-sale opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Welcomed customers into the store and helped them locate items
- Answered customer telephone calls promptly and in an appropriate manner
Education
Associate degree - Health information technology
Broward College
01.2022
Associate degree - General Education
St. Joseph’s Teacher S’ College
01.2009
High School Diploma - Business Management
Jonathan Grant High School
01.2006
Skills
- Team management
- Employee relations
- Sales proficiency
- Facility management
- Operations management
- Business development
- Financial reporting
- Payment posting
- Billing cycle management
- Claims processing
- HIPAA compliance
- Data research
- Regulatory compliance
Timeline
Financial Center Assistant Manager
We Florida Financial
11.2018 - Current
Total Wine & More
01.2013 - 11.2018
Associate degree - Health information technology
Broward College
Associate degree - General Education
St. Joseph’s Teacher S’ College
High School Diploma - Business Management
Jonathan Grant High School
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