Rene` Atkinson Jr

• Established open communication channels between departments for seamless coordination in daily operations.
• Maintained detailed records of guest feedback and preferences, utilizing the data to improve service offerings and personalize future interactions.
• Ensured compliance with safety regulations and protocols by conducting routine inspections of facilities and equipment.
• Developed relationships with local businesses, promoting cross-promotions that benefited both parties and enhanced the guest experience.
• Collaborated with housekeeping and maintenance departments to resolve issues quickly, maintaining a high standard of cleanliness and facility upkeep.
• Continuously researched industry trends and best practices, integrating innovative ideas into daily operations to stay ahead in the competitive hospitality market.
• Oversaw room assignments to accommodate special requests or needs, elevating the guest experience through personalization.
• Led pre-shift meetings to ensure all team members were informed of daily priorities, special events, and guest expectations.
• Ordered all catered food and coordinated the delivery and set - up accordingly.
• Responsible for quarterly expenses via Chrome River, Maintained a company AMEX card for daily responsibilities.
• Coordinated the Principles weekly lunch.

• Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
• Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
• Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
• Assisted in the coordination of facility-related projects, contributing to timely completion within budget constraints.
• Relocated various models throughout the firm.
• Delivered and received all mail, packages, and models to associates, principles and senior staff members.
• Locked all office doors daily at 6:00pm.

Managed all keys owned by the building.

Handled opening and closing of the Church daily.

Inspected the building and made reports or calls to appropriate contractors making sure the building was above code regulations.

Cleaned entire building inside,also around the premises outside of the building.

Communicated with sanitation to resolve issues as needed.

Shopped for supplies and toiletries quarterly.

Personally organized and coordinated special events for the homeless, Charity and holiday events. (Soup kitchen, Clothing Drive, Turkey Drive)etc.

Printed and assembled all programs weekly for services.

Managed the disposable & recycling bins for Church property.

• Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
• Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
• Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
• Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
• Created staffing schedules weekly.
• Supervised staff and trained staff on POS system
• Cleaned and maintained a sanitized kitchen and floor by complying with all health cleaning guidelines.
• Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.

• Assisted in organizing and overseeing assignments to drive operational excellence.
• Coordinated production schedules to ensure timely delivery of high-quality products to customers.
• Led a team of sales representatives to exceed quarterly targets, resulting in increased market share.
• Developed and maintained key client relationships, ensuring long-term business partnerships and repeat customers.
• Key Holder - Opened and closed Boutique daily.
• Operated POS system to assist with finalizing customer purchases at check out.
• Managed storefront to maintain a clean space.
• Responsible for weekly window visual changes (Mannequins).