Rene Cervantes
Los Angeles,CA
Summary
Diligent Security professional with One and a half years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
8
8
years of professional experience
Work History
Event Staff and Security Guard
Contemporary Service Corporation
08.2022 - Current
- Responded quickly to emergency situations to assess and deflect issues
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Locker Plus Associate Team lead
Amazon
03.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants
- Provided primary customer support to internal and external customers.
Food and Beverage Expert
Target
10.2020 - 03.2022
- Greeted customers and helped with product questions, selections and purchases
- Helped customers complete purchases, locate items and join reward programs
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Cashier/prep cook
Marie Callender's
08.2016 - 03.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes.
Education
Master of Science - Education
University of Southern California
Los Angeles, CA06.2025
Bachelor of Science - Education
California State University Los Angeles
Los Angeles, CA05.2021
Associate of Science - Education
East Los Angeles College
Monterey Park, CA06.2019
High School Diploma -
Montebello High
Montebello, CA06.2016
Skills
- Safety Procedures
- Security Regulation
- Management Experience
- Verbal and written communication
- Workplace Safety
Timeline
Event Staff and Security Guard
Contemporary Service Corporation
08.2022 - Current
Locker Plus Associate Team lead
Amazon
03.2022 - Current
Food and Beverage Expert
Target
10.2020 - 03.2022
Cashier/prep cook
Marie Callender's
08.2016 - 03.2022
Master of Science - Education
University of Southern California
Bachelor of Science - Education
California State University Los Angeles
Associate of Science - Education
East Los Angeles College
High School Diploma -
Montebello High