Rene Gres
Poughquag,NY
Summary
Bilingual and well-versed in promoting high levels of guest satisfaction as well as a great work ethic combined with outstanding communication and de-escalating skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Bounce Trampoline Sports
03.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Opening and closing procedures.
- De-escalate situations between 2 or more parties.
Seasonal Park Ranger
Westchester County Police
05.2023 - 08.2023
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Administered first aid to visitors suffering from falls and minor injuries and contacted paramedics for hospital transport in serious cases.
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
- Completed NYS Peace officer training.
- Certified Peace officer in NYS.
- Taser Certified.
- 142+ hours of academy training.
- De-Escalate situations and create a safe environment for patrons.
- Communicate with local police giving updates on situations.
- Provide assistance to Police.
Education
No Degree - Business Economics
SUNY Buffalo State
Buffalo, NYNo Degree - Business Communications
Dutchess Community College
Poughkeepsie, NYHigh School Diploma -
John Jay East Fishkill
East Fishkill, NY06.2020
Skills
- Team management
- Time management
- Staff training/coaching
- problem solving
- De-Escalating
- Verbal and written communication
- First aid/CPR
- Staff management
- Work ethic
- Bilingual (English, Slovak)
- Supervision
- Physical Endurance/Strength
- Strategic Planning
- Team Leadership
- Consulting
Accomplishments
Played soccer for the Buffalo State men's soccer team, was also recently voted on for volunteer firefighting with the Beekman Fire Department. I have also been supervising a team of over 40 members at Bounce for over a year now.
Affiliations
- Suny Buffalo State men's soccer team
- Beekman Fire Department Firefighter
Certification
- Peace officer certified
- Taser certified
- CPR certified
Languages
Slovak
Native or Bilingual
Timeline
Seasonal Park Ranger
Westchester County Police
05.2023 - 08.2023
Manager
Bounce Trampoline Sports
03.2022 - Current
No Degree - Business Economics
SUNY Buffalo State
No Degree - Business Communications
Dutchess Community College
High School Diploma -
John Jay East Fishkill
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