Rene Lopez
Lubbock,TX
Summary
Accomplished Service Supervisor at Halliburton Energy Services, adept in technical knowledge and critical thinking, excelled in reducing service downtime and enhancing team productivity through effective management and training development,contributing to continuous improvement strategies. Experienced leading a team of diverse members by setting high expectations and treating everyone with respect.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Supervisor
Halliburton Energy Services
2013.02 - 2024.08
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Assisted in the recruitment process for new hires within the service department, contributing valuable input on candidate suitability based on experience requirements.
- Reduced service downtime with proactive maintenance scheduling and quick response to equipment malfunctions.
- Collaborated with cross-functional teams to develop and implement strategies for continuous improvement.
- Responded to customer requests for products, services, and company information.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Handled logistics for multiple clients as well as daily logistics for halliburton crew members,materials,chemical and parts orders among other things.
- Monitored inventory levels closely, optimizing stock management procedures for maximum cost-efficiency without compromising on part availability when needed.
- Interceded between employees during arguments and diffused tense situations.
Education
No Degree - Basics
Eastern New Mexico University
Portales, NMSkills
- Technical knowledge
- Understanding of budgeting
- Complaint Handling
- Task Delegation
- Management experience
- Policy Enforcement
- Workforce Planning
- Microsoft Outlook
- Microsoft Excel
- Microsoft Office Suite
- Training development aptitude
- Critical Thinking
- Project management abilities
Certification
Class A CDL
References
- Mike Wilson Oxy Customer Representative
Phone Number: (432)305-6233
Years Known: 3 years
- Chris Bartley Halliburton Service Leader
Phone Number: (505)206-7936
Years Known: 4 years
- Andrew Swinney Halliburton Service Supervisor II
Phone Number: (972)974-7807
Years Known: 9 years
- Mike King Halliburton Service Supervisor III
Phone Number (601)818-2433
Years Known: 9 years
Languages
Spanish
Native or Bilingual
Timeline
Service Supervisor
Halliburton Energy Services
2013.02 - 2024.08
No Degree - Basics
Eastern New Mexico University
Class A CDL
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