Rene Martinez
Oakland,CA
Summary
Dynamic Store Manager with a proven track record at The Food Mill, excelling in personnel development and operational budgeting. Enhanced customer satisfaction through effective team training and cash management, while maximizing sales and minimizing shrinkage. Known for fostering a collaborative environment and maintaining high retail merchandise quality standards.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
10
10
years of professional experience
Work History
Cook
Chicago Pizza
11.2022 - 02.2026
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Monitored food quality and presentation to maintain high standards.
- Maintained food safety and sanitation standards.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Store Manager
The Food Mill
03.2016 - 11.2022
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Assisted with hiring, training and mentoring new staff members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Cook
Pizza Matador
06.2018 - 10.2020
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Monitored food quality and presentation to maintain high standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Maintained food safety and sanitation standards.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Education
High School Diploma -
Oakland Tech
Oakland, CA06-2014
Skills
- Hourly shift management
- Store operations oversight
- Personnel development
- Operational budgeting
- Inventory management
- Mathematical aptitude
- Cash management
- Employee training
- Multitasking and organization
- Friendly and positive
- Staff management
- Opening and closing procedures
- Retail merchandise quality standards
- Customer response
- Security system monitoring
- Customer service
- Employee terminations
- Recipe-based cooking
- Sanitation
- Food handling
- Order prioritization
- Surface cleaning
- Food presentation
- Food safety oversight
- Ingredients measuring
- Dish preparation
- Contamination prevention
- Cooking
- ServSafe certified
- New hire training
- Calm demeanor
Languages
Spanish
Native or Bilingual
Timeline
Cook
Chicago Pizza
11.2022 - 02.2026
Cook
Pizza Matador
06.2018 - 10.2020
Store Manager
The Food Mill
03.2016 - 11.2022
High School Diploma -
Oakland Tech