Rodnie Wiggins
Glenn Heights, TX,TX
Summary
Proven leader with a track record of enhancing profitability and streamlining operations at Boss Wings and More. Excelled in inventory management and team building, significantly improving workplace safety and customer satisfaction. Skilled in engaging customers and mentoring associates, demonstrating a unique blend of operational oversight and interpersonal effectiveness.
Overview
7
7
years of professional experience
Work History
Store Manager and Cook
Boss Wings and More
Dallas, TX
02.2018 - 11.2024
- Developed strategies to maximize sales and profitability.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Updated and maintained store signage and displays.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Trained and mentored associates to teach daily tasks and procedures.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Followed established procedures and requirements for safe food handling, storage and service.
- Ordered supplies as needed for the kitchen.
Education
Some College (No Degree) - Culinary Arts
El Centro College
Dallas, TXSkills
- Inventory oversight
- Product merchandising
- Inventory management
- Bank and safe deposits
- Team building
- Store operations oversight
- Hourly shift management
Timeline
Store Manager and Cook
Boss Wings and More
02.2018 - 11.2024
Some College (No Degree) - Culinary Arts
El Centro College
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