Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rene Santos

Benson,NC

Summary

High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in automotive industry practices, needs and customers. Offering 17+ years' experience in the field.

Overview

29
29
years of professional experience

Work History

General Sales Manager

Bleecker Chevrolet
05.2022 - 07.2023
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

General Sales Manager

Atlantic Chrysler Jeep Dodge Ram
01.2014 - 11.2014
  • Established positive rapport with customers, managers and customer service team to create a positive and successful work environment.
  • Maintained knowledge of company products and services to promptly resolve concerns.
  • Upheld strict quality control procedures and set clear expectations to help subordinates achieve goals
  • Evaluated individual employee performance and motivated staff to improve productivity.

Sales Manager/Senior Finance Manager

Smith Haven Chrysler Jeep Dodge
03.2010 - 10.2017
  • Supported sales team in coordinating paperwork and closing sales
  • Prepared deals and negotiated with financial institutions to complete funding and financing.
  • Collaborated with junior sales managers and sales consultants to improve atmosphere and maximize profitability and customer satisfaction.
  • Generated average of $2,100 revenue per vehicle

Salesman/Sales Manager

Baron Auto Mall
10.2006 - 10.2010
  • Greeted and assisted customers entering showroom and sales lot to answer questions
  • Responsible for closing deals by working with finance and insurance teams to ensure comprehensive service
  • Recorded sales orders, processed paperwork and delivered documentation to customers
  • Managed sales negotiations and financing options

Auto Body Technician/Towing Operator

Self-Employed Owner
01.1995 - 09.2006
  • Followed standard operating procedures to achieve consistent quality of work.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Reassembled and replaced parts to complete body repairs.
  • Inspected new parts and areas of repair to verify correctness and quality.

Education

High School Diploma -

Bellport Senior High School
Brookhaven, NY
06.1989

Skills

  • Database Management
  • Employee Coaching
  • Interdepartmental Collaboration
  • Leadership
  • Product and Service Management
  • Profit Target Achievement

Timeline

General Sales Manager

Bleecker Chevrolet
05.2022 - 07.2023

General Sales Manager

Atlantic Chrysler Jeep Dodge Ram
01.2014 - 11.2014

Sales Manager/Senior Finance Manager

Smith Haven Chrysler Jeep Dodge
03.2010 - 10.2017

Salesman/Sales Manager

Baron Auto Mall
10.2006 - 10.2010

Auto Body Technician/Towing Operator

Self-Employed Owner
01.1995 - 09.2006

High School Diploma -

Bellport Senior High School
Rene Santos