Rene' Theriot
SAINT MARTINVILLE,LA
Summary
Proven leader with extensive experience at Norris International Service, adept in safety management and fostering team collaboration. Skillfully balances employee motivation with rigorous safety compliance, enhancing operational efficiency and workplace morale. Demonstrated excellence in customer engagement and conflict resolution, driving significant improvements in customer satisfaction and team dynamics.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Shop Supervisor
Norris International Service
New Iberia, LA
03.2010 - Current
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Streamlined operations through effective employee scheduling and task delegation.
- Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Franchise Owner
Jani King
Lafayette, LA
03.2000 - 09.2009
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Fostered an inclusive workplace culture emphasizing teamwork and open communication among employees which led to higher employee retention rates.
- Conducted regular performance evaluations for staff members to identify areas of improvement and implement necessary changes promptly.
Manufacturing Technician
B & J Aluminum Windows
Loreauville, LA
08.1993 - 11.2006
- Made sure that products were produced on time and are of good quality.
- Assembled and tested parts and components to meet safety and performance standards.
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
- Enhanced product quality through meticulous monitoring of manufacturing processes and regular equipment maintenance.
- Conducted thorough testing on finished products, ensuring compliance with industry standards and customer requirements.
- Displayed strong attention to detail while reviewing blueprints or schematics, ensuring proper assembly of components according to specifications.
Sailor SK3 Petty Officer 3rd Class E-4
US Navy
United States
07.1988 - 11.1992
- Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
- Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
- Contributed to successful missions by performing essential tasks such as standing watch, steering, and operating deck machinery.
- Collaborated with diverse teams of sailors from various departments to ensure cohesive execution of shipboard operations on a daily basis.
- Contributed to the overall morale of the crew by maintaining a positive attitude and demonstrating strong work ethic during long deployments at sea.
- Supported damage control efforts during emergencies by quickly identifying issues and applying appropriate countermeasures.
- Safeguarded sensitive information related to ship movements or mission objectives by adhering to strict confidentiality protocols within the chain of command.
- Navigated ship under direction of captain and studied actionable insights to avoid collision.
- Stood watch while underway to facilitate communications and maintain onboard safety and security.
- Performed deck maintenance and upkeep and reported abnormalities.
- Monitored, maintained and updated consumable spares, mechanical stores and tool inventory to achieve economic efficiency and operational robustness.
- Updated logs for onboard equipment and machinery following correct documentation procedures.
Education
High School Diploma - General
St. Martinville Senior High School
Saint Martinville, LA05.1988
Skills
- Safety Procedures
- Safety Management
- Safety processes and regulations
- Employee Scheduling
- Blueprint Interpretation
- Staff recruitment
- Policy Enforcement
- Task Delegation
- Employee Motivation
- Customer Service
- Customer Engagement
- Recruitment and hiring
- Employee Management
- Tools and Equipment Maintenance
- Decision-Making
- Customer Relations
- Dependable and Consistent
- Assignment Delegation
- Team Collaboration
- Equipment Operation
- Quality Assurance
- Safety Compliance
- Data Entry and Analysis
- Visual Inspection
- Tool and Parts Inventory Oversight
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Effective Communication
- Active Listening
- Machinery Operations
- Employee Safety Training
- Relationship Building
- Team building
- Analytical and Critical Thinking
- Task Prioritization
- Worker Training
- Self Motivation
- Conflict Resolution
- Professionalism
- Goal Setting
- Work Area Inspection
Certification
Petty Officer school, rppo school, ship board instructor school,
Timeline
Shop Supervisor
Norris International Service
03.2010 - Current
Franchise Owner
Jani King
03.2000 - 09.2009
Manufacturing Technician
B & J Aluminum Windows
08.1993 - 11.2006
Sailor SK3 Petty Officer 3rd Class E-4
US Navy
07.1988 - 11.1992
High School Diploma - General
St. Martinville Senior High School