Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Rene Wright

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Management Specialist

UPS, United Parcel Service
03.2003 - 05.2010
  • Coordinate center's internal systems by supervising administrative staff, monitor employees work activities, resolved complaints and concerns and recommend disciplinary action. Trained and developed employees.
  • Maintain data systems for package operations by overseeing technical systems and databases and office administrations to increase service effectiveness.
  • Audited Package operation information by monitoring compliance, integrity of package data and statistics. Also auditing package compliance by ensuring communication between center team and service providers.
  • Analyze Package operations by reviewing key indicators of center's performance under the balance scorecard including: claims analysis, volume analysis and development, bonus, areas of productivity and update controls of compliance record keeping. Report information to business manager on problem areas, trends and advise about planned and actual results.
  • Supports center team by ordering supplies, tracking inventory, completing supply requests, handling customer service calls and supporting volume development.

Revenue Auditor

Norrell Staffing Services
04.2000 - 12.2002
  • Audit both domestic and international packages to ensure package maintained planned course through the UPS shipping systems and audited international packages would be able to successfully pass through customs.
  • Tagged and bagged high value packages and informed driver of locations in load and ensure package was moved by person to person only and not through automated systems.
  • Audit packages to ensure that proper weight and dimensions were correct to ensure correct customer billing.
  • Assisted internal control risks of network through information
  • Planned and executed follow-up audits at appropriate intervals.

Education

Associate of Arts - Arts & Sciences

UW-Wisconsin Whitewater
Whitewater, WI
08.2003

Skills

  • Internal Control Systems
  • Staff Development
  • Corporate Communications
  • Effective Customer Service
  • Due Diligence Reporting
  • Operations Oversight

Affiliations

Janesville Velo Club

Janesville Youth Mountain Biking Club

Certification

  • First Aid and CPR Training - June 2021

Timeline

Operations Management Specialist

UPS, United Parcel Service
03.2003 - 05.2010

Revenue Auditor

Norrell Staffing Services
04.2000 - 12.2002

Associate of Arts - Arts & Sciences

UW-Wisconsin Whitewater

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Rene Wright