Summary
Overview
Work History
Education
Skills
Timeline
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Renea Kinney

Kearney,MO

Summary

Dedicated Patient Account Representative bringing 10 years' experience in customer service and healthcare support. Well-developed communication, time management and problem-solving abilities. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.

Overview

9
9
years of professional experience

Work History

Patient Account Representative

Liberty Hospital
Liberty, MO
05.2019 - Current
  • Analyzed claims denials from third party payers and identified potential solutions for reimbursement.
  • Resolved any issues arising from incorrect or incomplete documentation relating to a particular claim.
  • Researched discrepancies in patient accounts to determine appropriate resolution.
  • Assisted in resolving patient complaints related to account balances, insurance coverage, and payment plans.

Accounts Receivable and Billing Specialist

Northland Eye Specialists
Liberty, MO
08.2015 - 04.2019
  • Processed payments received from customers through various methods, such as check, credit card or electronic funds transfer.
  • Reconciled customer accounts to ensure accuracy of billing data.
  • Provided customer service related to billing inquiries and disputes.
  • Performed administrative tasks, such as filing documents and preparing mailings.
  • Prepared bank deposits for daily collections from customers.
  • Verified receipt of payments against open invoices and accounts receivable balances.

Education

Associates in Billing And Coding - Medical Billing And Coding

Pinnacle Career Institute
Kansas City, MO
08-2015

Skills

  • Insurance Verifying
  • Account Reconciliation
  • Customer Complaint Resolution
  • Insurance Billing

Timeline

Patient Account Representative

Liberty Hospital
05.2019 - Current

Accounts Receivable and Billing Specialist

Northland Eye Specialists
08.2015 - 04.2019

Associates in Billing And Coding - Medical Billing And Coding

Pinnacle Career Institute

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Renea Kinney