Renee Acuna
Coolidge,AZ
Summary
Motivated and reliable individual with experience in customer service and team-oriented environments. Skilled in communication, problem-solving, and maintaining a positive customer experience. Known for being dependable, adaptable, and able to handle multiple tasks efficiently.
Overview
11
11
years of professional experience
Work History
Correctional Officer
The GEO Group, Inc.
Florence, USA
10.2023 - 03.2025
- Supervised and monitored inmates in living, recreation, dining, and visitation areas.
- Made sure program activities stayed safe and supervised labor crews.
- Conduct shakedowns for contraband materials (by yourself or with your team) and confiscate prohibited items as per policies and procedures.
- Kept daily logs on inmates (including disciplinary reports). Provide prompt and appropriate assistance to those who have been injured, ill, or have suffered trauma.
- Reported any maintenance or repair needs to keep your facility clean.
Patient Registration Clerk
Gila River Health Care
Sacaton, USA
05.2021 - 06.2023
- Registered patient demographic and insurance information.
- Performed registration and insurance verification activities to patients receiving care in addition to administrative duties.
- Updated demographics, billing information, Medicare, Medicaid, and private insurance during patient interviews to obtain pertinent registration information.
- Facilitated and coordinated physician-to-physician communication as necessary.
- Prepared weekly detail logs and status reports on A/R for supervisor.
- Split shifts between Dental and Primary care.
- Contributed to interview panels and orientation sessions on an as-needed basis.
Correctional Officer
Department of rehabilitation and supervision
Sacaton, USA
12.2019 - 05.2021
- Monitored inmates nightly, diligently watching for unusual behavior, improper conduct, or signs of possible conflict.
- Supervised and directed inmate activity as necessary.
- Conducted routine inmate counts, security rounds, and documented all actions taken or viewed during shift.
- Escorted and transported inmates to areas within the facility.
- Applied data entry and word applications to log inmate personal information, complete required reports, and update daily logs of inmate activity.
Assistant Manager
K-Momo Inc
Casa Grande, Arizona
02.2014 - 08.2018
- Developed training materials to enhance staff skills and improve service quality.
- Managed inventory levels to ensure adequate stock for customer demands.
- Trained new employees on company policies, procedures, and customer service standards.
- Supervised daily operations including scheduling shifts, assigning duties.
- Created reports on sales trends, inventory levels, and financial data.
Education
Certificate in Dental Assisting -
Carrington College
Mesa, AZCertificate in Medical Billing and Coding -
Carrington College
Mesa, AZGeneral Education Diploma -
Central Arizona College
Coolidge, AZSkills
- CPR Certification
- First Aid Certification
- Charting
- Front Desk Duties
- Communication
- Problem Solving
- Motivated
- Team Worker
- Reliable
- Dependable
- Critical thinking
- Data entry
- Filing and record keeping
Timeline
Correctional Officer
The GEO Group, Inc.
10.2023 - 03.2025
Patient Registration Clerk
Gila River Health Care
05.2021 - 06.2023
Correctional Officer
Department of rehabilitation and supervision
12.2019 - 05.2021
Assistant Manager
K-Momo Inc
02.2014 - 08.2018
Certificate in Dental Assisting -
Carrington College
Certificate in Medical Billing and Coding -
Carrington College
General Education Diploma -
Central Arizona College