Versatile Professional
Renee Bailey
Allstate Corp
Mechanicsburg,PA
10
years of professional experience
Dynamic professional with extensive experience in claims adjustment and social services. Known for high motivation and collaboration, consistently driving effective communication and service coordination to achieve timely and accurate claim resolutions.
Work History
Claims Adjuster
4 Years 8 Months- Evaluated claims to determine coverage eligibility and policy compliance.
- Collaborated with clients to gather necessary information for accurate claim processing.
- Analyzed loss data and documentation to assess claim validity and potential fraud risks.
- Facilitated communication between policyholders, service providers, and legal teams for efficient resolution.
Social Worker
2 Years 11 Months- Coordinated discharge services setup and ensured home delivery of all required patient supplies prior to discharge.
- Tracked number and type of grievances, analyzed root causes, and developed reduction plan.
- Coordinated delivery of vision, hearing, and podiatry services for all residents.
Director of Admissions
1 Year- Managed safe, comfortable admission process by coordinating family meetings to acclimate all members and complete required paperwork.
- Advocated for resident needs and ensured necessary support and follow-up.
- Assisted social worker with assigned case support and client coordination needs.
Social Services Coordinator
1 Year 2 Months- Coordinated interdisciplinary team meetings to address resident needs and enhance care delivery.
- Developed individualized service plans, ensuring alignment with regulatory requirements and best practices.
- Implemented resident engagement programs, fostering community involvement and improving satisfaction levels.
- Trained staff on compliance standards, enhancing understanding of social services policies and procedures.
Education
Bachelor of Arts - Organizational Management
Master of Arts - Public Policy Administration
Skills
Critical thinking
Claims investigation
Active listening
Highly motivated
Timeline
Claims Adjuster
Allstate Corp
01.2022 - 09.2026Read More
Social Worker
Fox Subacute of Mechanicsburg
08.2018 - 07.2021Read More
Director of Admissions
HCR ManorCare of Camp Hill
07.2017 - 07.2018Read More
Social Services Coordinator
HCR Manorcare of Lebanon
04.2016 - 06.2017Read More
Pennsylvania State University
Master of Arts from Public Policy Administration
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Eastern University
Bachelor of Arts from Organizational Management
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