Renee Campbell
Vero Beach,FL
Summary
Dedicated and passionate professional with 23 years of experience providing and connecting families of high-risk populations with counseling/social work services and community resources. Broad experience working with persons in crisis while maintaining the ability to remain appropriately sensitive to their culture. Establishes great rapport with clients and donors as a result of excellent communication skills, both written and oral. Always seeking opportunities to motivate and lead others towards achieving their goals while implementing the mission and working towards the organization's vision.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Associate
Labels Upscale Consignment
Vero Beach , Florida
09.2023 - Current
- Efficiently managed and recorded sales transactions through the use of a point-of-sale system.
- Cultivated strong customer connections to drive repeat sales.
- Ensured sufficient inventory levels through timely shelf restocking
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
Outreach Director
Women's Care Center
Vero Beach, FL
09.2020 - 03.2024
- Foster positive donor relationships by nurturing existing donors and identifying new donors, ultimately serving as the 'face' of the organization for donors, engaging them through events, education, personal visits, tours of the center, personal phone calls, emails, letters, and other thoughtful communications
- Maintain Donor Perfect files and information
- Supervise a staff of 7 individuals
- Provide continued outreach to schools, service agencies, clinics, and health care providers and speak at engagements at churches and other organizations
- Write and apply for federal, state, local, or corporate grants
- Process accounts payable and receivable to submit to the accountant, manage office supplies, and center operational needs
- Maintain positive relationships with staff and the Board of Directors.
Case Manager
Catholic Charities
04.2009 - 09.2020
- Provided comprehensive case management services to all clients, including intake and benefit assessments, goal setting, weekly and long-term case plan development, progress monitoring, individual money management, advocacy, and referrals
- Connected families with needed and available community resources
- Provided information, referrals, and problem-solving assistance to resident families
- Followed up with clients and agencies to document the use or successes of referrals
- Maintained accurate and complete data for clients in the agency database.
Program Director
Catholic Charities
04.2005 - 04.2009
- Developed and implemented specialized programming such as job placement and retention and family budgeting services
- Applied and executed program guidelines for residents
- Facilitated communication between residents and case managers to ensure the provision of quality service
- Worked as a liaison with other agencies, churches, businesses, and individuals in the community to coordinate services
- Assisted staff/programs in emergency crises
- Maintained a knowledge base for literature, trends, developments, and policy changes affecting the homeless female population
- Compiled accurate statistical information
- Sustained accountability for all financial transactions
- Attended and participated in all meetings and trainings necessary for the successful performance of the organization.
Education
A.S. Early Childhood Education -
Pennsylvania College of Technology
01.2001
A.S. Social Services -
Harrisburg Area Community College
01.1991
Skills
- Sales Development
- MS Excel
- Quickbooks
- Donor Perfect
- Give Smart
- POS System Operation
- Exceptional customer service
- Staff Management
- Fundraising expertise
- Stakeholder Management
- Volunteer Management
- Community Outreach
- Written and verbal communication
- Grant Writing
- Budget Administration
Certification
- Childbirth Educator Certification
- CPR/First Aid Certification
- State Police, Childline, and FBI Clearances
Timeline
Sales Associate
Labels Upscale Consignment
09.2023 - Current
Outreach Director
Women's Care Center
09.2020 - 03.2024
Case Manager
Catholic Charities
04.2009 - 09.2020
Program Director
Catholic Charities
04.2005 - 04.2009
A.S. Early Childhood Education -
Pennsylvania College of Technology
A.S. Social Services -
Harrisburg Area Community College
- Childbirth Educator Certification
- CPR/First Aid Certification
- State Police, Childline, and FBI Clearances
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