Administrative assistant with 10+ years of real estate experience, supporting contract workflows and client documentation. Skilled in reviewing and managing contracts, ensuring accurate terms and timely updates. Strong knowledge of title companies and closing processes.
Overview
14
14
years of professional experience
Work History
Leasing Consultant
Solomon Organization/Residence At Barrington
10.2024 - 04.2025
Leased 38 Apartments/Townhomes with in 5 months to help increase occupancy starting at 88% to 96.5%.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Post-Closing
Key Bank
01.2022 - 08.2022
Completed post-closing quality control evaluations of originated mortgage loans.
Conducted thorough reviews of closed loan files for accuracy and completeness.
Checked accuracy and completeness of all paperwork.
Assisted in training new employees on post-closing procedures, contributing to a knowledgeable workforce.
Improved workflow efficiency by implementing an organized filing system for closed loans.
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Real Estate Agent
Keller Williams Chervenic Realty/Howard Hanna
03.2011 - 01.2022
Finalized purchases through effective contract negotiations, exceeding customer expectations.
Negotiated and managed real estate transactions to ensure smooth closings.
Advertised client properties using websites, social media platforms, and real estate guides.
Cultivated strong client connections to promote repeat business and referrals.
Developed relationships with clients via networking, postcards, and cold calling.
Responded promptly to client inquiries via phone or email.
Education
Real Estate License - Real Estate
Quest For Success
Medina, OH
05-2011
High School Diploma -
Kenston High School
Chagrin Falls, OH
Some College - No Degree
Lakeland Community College
Kirtland, Oh
Microsoft Office - Microsoft, Word, Excel, Power-Point, Access
Computer Savvy 2000
Wickliffe, OH
Skills
Customer service
Fair housing regulations
Building rapport
Telephone and email etiquette
Creative thinking
Cash handling
Team building
Sales techniques
Clear communication
Follow-up skills
Goal planning
Accomplishments
Awarded for outstanding organizational skills, team player, the ability to problem solve without supervisor working in a fast pace environment.
Promoted twice within 6 months with outstanding performance reviews.
Timeline
Leasing Consultant
Solomon Organization/Residence At Barrington
10.2024 - 04.2025
Post-Closing
Key Bank
01.2022 - 08.2022
Real Estate Agent
Keller Williams Chervenic Realty/Howard Hanna
03.2011 - 01.2022
Real Estate License - Real Estate
Quest For Success
High School Diploma -
Kenston High School
Some College - No Degree
Lakeland Community College
Microsoft Office - Microsoft, Word, Excel, Power-Point, Access