RENE'E CURLIN
Summary
Proactive and meticulous team player with over 8 years of experience in the Property Management industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Offering history of success coordinating and monitoring operations across various departments.
Overview
12
12
years of professional experience
Work History
Assistant Property Manager/Apartment Leasing Agent
Career Strategies Inc
Rancho Cucamonga, United States
01.2022 - Current
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Conducted background checks on applicants.
- Maintained accurate records of correspondence with and from tenants..
- Used conflict resolution skills to quickly resolve issues among residents.
- Processed security deposit refunds. Collected and maintained careful records of rental payments and payment dates.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
CNA
Ballard Hospital
San Bernardino, United States
08.2017 - 12.2019
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Apartment Manager
Angels Wings Living
Port Pierce, Florida
07.2012 - 07.2017
- Organized regular property inspections to ensure maintenance issues were promptly addressed, maintaining a safe living environment for tenants.
- Spearheaded leasing initiatives by conducting tours with prospective residents, showcasing property features effectively to secure applications.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Resolved tenant disputes professionally and amicably, maintaining good relationships while upholding community standards and policies.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with maintenance team to ensure timely repairs and upkeep of property, enhancing overall living conditions.
Education
Bachelor of Arts - Accounting And Business Management - Human Resource
California Baptist University
Riverside, CA06.2005
Associate of Arts - Business Administration
San Joaquin Valley Collage
Visalia, United States06.1993
Skills
- Lease Renewals
- Property Marketing
- Background Check Process
- Clear Communication
- Customer Service
- Creative Problem-Solving
- Common Sense Reasoning
- Reporting and Correspondence
- Community Policies
- Motivated
- Quick to Learn
- Responsible
- Eager
-
- Responding to Difficult Customers
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- De-escalation Techniques
- Customer Account Management
- Efficient and Detail-Oriented
- Verbal and Written Communication
- Upbeat and Positive Personality
- Multitasking and Prioritization
Timeline
Assistant Property Manager/Apartment Leasing Agent
Career Strategies Inc
01.2022 - Current
CNA
Ballard Hospital
08.2017 - 12.2019
Apartment Manager
Angels Wings Living
07.2012 - 07.2017
Bachelor of Arts - Accounting And Business Management - Human Resource
California Baptist University
Associate of Arts - Business Administration
San Joaquin Valley Collage