Summary
Work History
Education
Skills
Timeline
AccountManager
Renee Demmitt

Renee Demmitt

Billing/Insurance
Waco,TX

Summary

Detail-oriented Billing and Insurance Specialist with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.

Work History

Billing Specialist

Ayin Billing Management
03.2017 - 03.2023
  • Generated monthly billing and posting reports for management review.
  • Developed and maintained billing procedures to make timely payments.
  • Created improved filing system to maintain secure client data.
  • Processed and verified invoices to secure accuracy of billing information.
  • Used data entry skills to accurately document and input statements.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Reviewed and reconciled customer accounts to manage accuracy of payments.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Monitored customer accounts to identify and rectify billing issues.
  • Responded to customer concerns and questions on daily basis.
  • Audited and corrected billing and posting documents for accuracy.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Prepared and submitted monthly billing reports to management for financial overview.
  • Handled account payments and provided information regarding outstanding balances.
  • Researched and resolved billing discrepancies to enable accurate billing

Billing Department Manager

Brazos Eye Surgery Of Texas
08.2005 - 03.2017
    • Built and managed processes for tracking and monitoring department performance.
    • Created organized filing system to manage department documents.
    • Performed testing for billing modules, enhancing new functionality and process improvements.
    • Implemented project management techniques to overcome obstacles and increase team productivity.
    • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
    • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
    • Created reports, presentations and other materials for executive staff.
    • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
    • Trained and mentored staff on procedures, compliance requirements, and collections techniques.
    • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
    • Conducted performance reviews and implemented improvement plans.
    • Worked with customers to develop payment plans and bring accounts current.
    • Reviewed billing problems, researched issues, and resolved concerns.

Pharmacy Clerk

Albertson's
01.1994 - 10.1999
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Verified patient information to correctly dispense medications.
  • Verified prescription information prior to entry in pharmacy computer system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Input patient information into computer system for prescription orders.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Generated labels for prescriptions and maintained accurate records.
  • Greeted customers at counter and provided excellent customer service.
  • Confirmed customer information and insurance eligibility for prescriptions.

Education

High School Diploma -

Maranatha Christian High School
Longview, TX

Skills

  • Billing Dispute Resolution
  • Medical Billing and Collections
  • Month-End Closing Procedures
  • Claim Processing
  • Diagnostic Codes
  • Customer Contact
  • Microsoft Office
  • Monthly Billing Management
  • Maintain Records
  • Prepare Statements
  • QuickBooks Expertise
  • Process Payments
  • Benefits Verifications
  • 10-Key Data Entry

Timeline

Billing Specialist

Ayin Billing Management
03.2017 - 03.2023

Billing Department Manager

Brazos Eye Surgery Of Texas
08.2005 - 03.2017

Pharmacy Clerk

Albertson's
01.1994 - 10.1999

High School Diploma -

Maranatha Christian High School
Renee DemmittBilling/Insurance