Renee Dorsey
Philadelphia,PA
Summary
Stellar Bartender/server passionate about serving in a warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and a sense of humor in a demanding environment. With exceptional multitasking skills and a friendly inviting personality I am able to keep a crowd happy and smiling while still maintaining an impeccable work ethic and upholding a high standard of customer service. Seeking a position where i can contribute to a dynamic team at a high-volume, fast-paced establishment.
Overview
18
18
years of professional experience
Work History
Bartender
Carlette’s Hideaway
11.2021 - Current
- Opens the bar/restaurant each morning and works autonomously throughout the day.
- Greets customers, takes food orders for eat-in and phone orders for take-out.
- Pours drinks using metered pour system.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Verified that guests at the bar were of legal age.
- Retrieved liquor, wine and beer from various storage facilities.
- Served each guest courteously, quickly and efficiently.
- Cuts fruit and sets up all stations for all day and evening shifts.
- Stocks the bar for all needed supplies for that day.
Lead Bartender
The Ave
11.2019 - 03.2020
- Solely served multiple customers in the VIP section.
- Served each guest courteously, quickly and efficiently.
- Processed orders on a computerized Point of Sale system.
Lead Bartender
Hangover Sports Bar
11.2017 - 11.2018
- Opened bar each evening.
- Shopped for and maintained inventory for bar products.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Consistently provided friendly guest service and heartfelt hospitality.
- Demonstrated integrity and honesty while interacting with guests, team members and manager.
- Training new employees on establishment standards and cleaning protocols.
- Set up each station for all evening shifts.
Realtor
Long And Foster Real Estate - West Chester
09.2015 - Current
Realtor
Century 21 Alliance - Ridley
08.2006 - 09.2015
Education
Certificate Of Completion - Real Estate
Polly Real Estate School
Newtown Square, PA05.2006
High School Diploma -
Penn Wood High School
Lansdowne, PA06.1990
Skills
- RAMP Certified
- Engaging and friendly personality
- Hard worker
- Highly reliable
- Quick learner
- Exceptional customer service
- Point of Sale (POS) system operation
- Creative mixology
- Attending multiple customers
- Responsible alcohol service
Timeline
Bartender
Carlette’s Hideaway
11.2021 - Current
Lead Bartender
The Ave
11.2019 - 03.2020
Lead Bartender
Hangover Sports Bar
11.2017 - 11.2018
Realtor
Long And Foster Real Estate - West Chester
09.2015 - Current
Realtor
Century 21 Alliance - Ridley
08.2006 - 09.2015
Certificate Of Completion - Real Estate
Polly Real Estate School
High School Diploma -
Penn Wood High School
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