Summary
Overview
Work History
Education
Skills
Timeline
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Renee Farmer

Altamonte Springs

Summary

Dynamic professional with a proven track record at Hungry Howies Pizza & Subs, excelling in team leadership and customer service. Enhanced operational efficiency through innovative training programs, while ensuring accurate financial reporting. Recognized for resolving customer complaints swiftly, fostering a positive environment and improving satisfaction levels significantly.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Hungry Howies Pizza & Subs
09.2020 - Current
  • Led team initiatives to enhance operational efficiency and customer satisfaction.
  • Developed and implemented training programs for new staff members, improving onboarding processes.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

School Bus Driver

Seminole County Schools
09.2015 - 10.2024
  • Learned safety protocols and bus operation procedures to ensure student well-being.
  • Assisted in maintaining cleanliness and organization of bus interior for optimal student comfort.
  • Adapted quickly to changing schedules and routes to meet transportation needs efficiently.
  • Supported communication with parents and school officials regarding pick-up and drop-off times.
  • Monitored student behavior during transit to promote a safe travel environment.
  • Familiarized with bus maintenance checks to identify potential issues proactively.
  • Provided assistance during emergency situations, ensuring prompt response and safety measures were followed.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.

Education

High School Diploma -

Seminole High School
Sanford, FL

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff supervision

Timeline

Assistant Manager

Hungry Howies Pizza & Subs
09.2020 - Current

School Bus Driver

Seminole County Schools
09.2015 - 10.2024

High School Diploma -

Seminole High School