Overview
Work History
Education
Skills
Timeline
GeneralManager

Renee Flores

San Antonio,United States

Overview

12
12
years of professional experience

Work History

General Manager

First Watch
San Antonio, TX
06.2017 - Current
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Server

Snooze AM Eatery
San Antonio, TX
05.2016 - 06.2017
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Server Trainer

Magnolia Pancake Haus
San Antonio, TX
01.2011 - 05.2016
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.

Education

Bachelor Of Applied Science - Criminal Justice

Kaplan University
Davenport, IA

Skills

  • Records Organization and Management
  • Business Leadership
  • Problem Anticipation and Resolution

Timeline

General Manager

First Watch
06.2017 - Current

Server

Snooze AM Eatery
05.2016 - 06.2017

Server Trainer

Magnolia Pancake Haus
01.2011 - 05.2016

Bachelor Of Applied Science - Criminal Justice

Kaplan University

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Renee Flores