Summary
Overview
Work History
Education
Skills
Objective/About Me
References
Timeline
Generic

Renee Moon

San Bruno,CA

Summary

Dynamic leader with extensive experience in workflow management and customer service excellence at Securitas Security and RGIS Inventory Services. Proven ability to enhance operational efficiency and boost customer satisfaction through innovative problem-solving and effective communication. Proficient in MICROSOFT SUITE and CCURE, with a strong track record of coaching teams to consistently exceed performance goals. Career aspirations include furthering leadership roles to drive organizational success.

Overview

7
7
years of professional experience

Work History

Supervisor

Securitas Security
Redwood City, CA
02.2021 - Current

Issue corrective actions, monitor patrol officers, and ensure performance.

Patrol, observe, report, write incident reports, patrol the campus, and secure buildings.

Monitor C.C.T.V., CCure system, and perform alarm tests.

Assist with escorts, assist with unlocks, assist where needed.

Cover open shifts, and reach out to other staff to cover open shifts.

Customer Service Representative/Supervisor

Cash one Check cashing
San Bruno, CA
02.2020 - 07.2022

Answer heavy phones, open the store, count the vault (money), and prep for the next employee.

Review checks before cashing, verify checks with the bank or person before cashing, and catch fraud.

Applying to customers for payday loans, calling customers with reminders, calling for promos (marketing).

Balancing paperwork to match closing paperwork, closing the store, and counting the vault at the end of the night.

Supervisor of Operations

RGIS Inventory Services
Daly City, CA
05.2018 - 10.2019

Supervising a crew of four or more people, covering positions needed for an inventory.

Programming data into inventory machines, communicating with clients, and doing re-counts.

Closing inventory, giving the client inventory findings, and communicating inventory to Headquarters.

Education

Associate of Applied Science - Hosplitality

Skyline College
San Bruno, CA
06-2027

Skills

  • Schedule development
  • Verbal and written communication/Scheduling
  • Inventory control
  • Customer service/Client Support
  • Coaching and mentoring
  • Workflow management/Time Control
  • MICROSOFT, WORD, EXCEL, POWER POINT, CCURE, OTHER SECURITY APPLICATIONS

Objective/About Me

"My objective is to secure a supervisor position in a dynamic organization where I can contribute my skills and knowledge to achieve organizational goals while enhancing my personal and professional growth".

About Me:

I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.

References

References available upon request.

Timeline

Supervisor

Securitas Security
02.2021 - Current

Customer Service Representative/Supervisor

Cash one Check cashing
02.2020 - 07.2022

Supervisor of Operations

RGIS Inventory Services
05.2018 - 10.2019

Associate of Applied Science - Hosplitality

Skyline College
Renee Moon