Renee Mosley
Pensacola,FL
Summary
Created a positive atmosphere for clients and employees through effective front desk management. Enhanced security protocols to ensure safety for all visitors. Contributed to operational success by addressing customer needs promptly and efficiently.
Overview
20
20
years of professional experience
Work History
Front Desk Associate
Water Front Mission
Pensacola, FL
11.2024 - Current
- Greeted and assisted clients with intake and check-in processes, ensuring a welcoming and supportive environment.
- Managed phone calls, answered inquiries, and directed individuals to appropriate services and staff members.
- Maintained accurate records of guest information, shelter occupancy, and service requests using shelter management software.
- Provided resources and information to clients about available programs, housing options, and community services.
- Monitored security and safety protocols, ensuring the facility's rules and policies were followed.
Machine Operator / Assembler
Johnson Controls
Holland, MI
03.2011 - 04.2016
- Operated and maintained various machinery, ensuring efficient and precise production processes.
- Assembled components and products according to specifications, ensuring high-quality standards were met.
- Conducted regular quality control inspections throughout production, identifying and addressing defects or discrepancies.
- Performed routine maintenance on equipment to ensure optimal performance and minimize downtime.
Security Officer
Checker Motors
Kalamazoo, MI
11.2008 - 02.2011
- Monitored and patrolled the premises to ensure the safety and security of the facility, employees, and customers.
- Conducted routine security checks of the building, parking areas, and vehicle inventory, preventing theft and vandalism.
- Operated security systems, including CCTV cameras, alarm systems, and access control to detect and deter suspicious activities.
- Responded to emergency situations, including accidents, medical incidents, and security breaches, providing assistance and notifying authorities as needed.
Security Officer
Kalamazoo Public Library
Kalamazoo, MI
08.2006 - 11.2008
- Monitored library entrances and exits to prevent unauthorized access and ensure the safety of patrons and staff.
- Conducted routine patrols of library premises, including reading areas, hallways, and parking lots, to identify and maintain a peaceful environment.
- Enforced library rules and regulations, addressing disturbances or inappropriate behavior to ensure a safe and welcoming space for all visitors.
- Provided assistance to library staff in managing crowd control during events, ensuring compliance with safety protocols.
Education
Business Administration - undefined
Malcolm X Jr. College
Chicago, ILHigh School Diploma - undefined
La sale High School
South Bend, INSkills
- Excellent Customer Service
- Phone Talent
- Reception
- Strong Work Ethic
- Safety Awareness
- Confidentiality
- Trust Worthy
- Flexible Team Player
- Time Management
Timeline
Front Desk Associate
Water Front Mission
11.2024 - Current
Machine Operator / Assembler
Johnson Controls
03.2011 - 04.2016
Security Officer
Checker Motors
11.2008 - 02.2011
Security Officer
Kalamazoo Public Library
08.2006 - 11.2008
Business Administration - undefined
Malcolm X Jr. College
High School Diploma - undefined
La sale High School