Renee Nelms
Lakewood,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Behavioral Crisis Specialist
Rocky Mountain Crisis Services
Denver
2023.01 - Current
- Crisis Specialists rapidly assess complex behavioral health situations and provide appropriate telephonic crisis interventions to individuals in crisis, their families, and community helpers
- Responsibilities include: Receiving and assessing crisis calls Providing crisis intervention and de-escalation Referring to community programs Maintaining accurate documentation Supporting a positive working environment
- Developed strong client relationships through consistent communication and attentive service.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Followed all company policies and procedures to deliver quality work.
Child Welfare Case Worker
Moffat County Department of Human Services
Craig
2016.10 - 2020.04
- Key responsibilities included counseling individuals, assessing situations, coordinating services, maintaining case records, and providing referrals to community resources
- Improved child safety by collaborating with multidisciplinary teams to develop effective intervention plans.
- Evaluated child welfare cases thoroughly using standardized assessment tools to inform decision-making processes accurately.
- Managed high caseloads efficiently while prioritizing time-sensitive tasks to ensure the well-being of all clients served.
Education
Bachelor of Arts - Psychology/Human Services
Upper Iowa University
Fayette, IA05.2016
Skills
- Emergency Response
- Technical communication
- Quality Assurance
- Expert Problem Solving
- Teamwork and Collaboration
- Problem-solving abilities
- Self Motivation
- Time Management
- Problem-Solving
- Multitasking Abilities
Timeline
Behavioral Crisis Specialist
Rocky Mountain Crisis Services
2023.01 - Current
Child Welfare Case Worker
Moffat County Department of Human Services
2016.10 - 2020.04
Bachelor of Arts - Psychology/Human Services
Upper Iowa University
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