Renee Pfrimmer
Lansing,KS
Summary
Insurance Coordinator known for strong cross-training capabilities and effective communication between dental staff and patients. Years of experience in the dental field working at the front desk, insurance department, and assisting.
Overview
16
16
years of professional experience
Work History
Insurance Coordinator/Dental Assistant
Leavenworth Family Dental
Leavenworth, KS
08.2021 - Current
- Coordinated patient insurance verification processes to ensure accurate coverage information.
- Managed claims submissions and follow-ups for timely reimbursement.
- Streamlined communication between dental staff and insurance providers to enhance workflow efficiency.
- Processed and allocated insurance payments to facilitate claim reimbursement.
- Resolved all outstanding claim issues to ensure timely processing.
- Prepared insurance claims for submission to clearinghouses or insurance companies.
- Assisted with dental procedures by collaborating with doctors and providing patient education on health management.
- Oversaw maintenance of a sterile treatment room, ensuring proper sterilization of dental instruments.
- Performed dental X-rays and intraoral imaging to enhance treatment planning and patient care.
- Executed charting procedures to ensure accurate patient history documentation.
Receptionist/Insurance Coordinator
Filliman Dental
Lansing, KS
07.2016 - 03.2021
- Managed patient scheduling to optimize office efficiency and minimize wait times.
- Coordinated communication between patients and dental staff to enhance service delivery.
- Processed patient intake forms, ensuring accurate data entry and compliance with regulations.
- Developed and implemented filing systems to improve document retrieval and organization.
- Streamlined appointment confirmation process, increasing patient attendance rates significantly.
- Resolved customer problems and complaints.
Data Conversion Operator
Internal Revenue Service, IRS
Kansas City, MO
01.2016 - 05.2016
- Processed large volumes of data using IRS-specific software to ensure accuracy and compliance.
- Conducted quality checks on converted data, identifying discrepancies and implementing corrective actions.
Lifeguard/WSI
Wollman Aquatic Center
Leavenworth, KS
05.2010 - 09.2015
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, administering first aid as needed.
Education
High School Diploma -
Lansing High School
Lansing, KS05-2013
Skills
- Insurance claims processing
- Cross-training capabilities
- Dental office administration
- Chairside assistance
- Customer service and assistance
- Team collaboration
Timeline
Insurance Coordinator/Dental Assistant
Leavenworth Family Dental
08.2021 - Current
Receptionist/Insurance Coordinator
Filliman Dental
07.2016 - 03.2021
Data Conversion Operator
Internal Revenue Service, IRS
01.2016 - 05.2016
Lifeguard/WSI
Wollman Aquatic Center
05.2010 - 09.2015
High School Diploma -
Lansing High School