Renee Quintana

• Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
• Researched billing issues, scheduled appointments and verified insurance coverage.
• Laid out potential payment plans
• Conducted interviews with patients to discuss health history, objectives and concerns.
• Served as a liaison between patients, clinical staff, and external specialists during referral processes or collaborative care efforts.
• Built strong relationships with referring providers through regular communication updates.
• Performed in team leader capacity and organized all treatment and placement activities.
• Delivered excellent patient experience.
• Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
• Increased case acceptance rates through persuasive presentation of treatment options and benefits.
• Implemented data-driven campaigns to enhance customer engagement.
• Enhanced revenue through strategic sales initiatives.
• Performed accurate data entry to maintain organized records.

Treatment Coordinator/ Clinical Technician

• Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
• Explained treatment choices to patients and helped determine best options.
• Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
• Laid out potential payment plans for patients.
• Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
• Built strong relationships with referring providers through regular communication updates on shared cases.
• Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
• Delivered excellent patient experiences and direct care.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Developed and executed marketing strategies to increase brand awareness.
• Achieved sales targets consistently with strategic planning.
• Directed clinical activities to optimize workflow and patient care.