April Thomas
Atlanta,United States
Summary
Patient-oriented dental assistant bringing several years of experience in fast-paced dental practices. Highly skilled in preparing patients for examinations, assisting with chairside procedures and educating patients on oral hygiene and care. Focused on providing top quality customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Town Dentistry
Brookhaven, GA
08.2021 - 09.2023
- Assisted in the coordination of dental treatment plans for patients.
- Created and maintained patient records, including insurance information, medical histories, and x-ray results.
- Provided patients with guidance and education on dental care topics such as preventive maintenance and oral health issues.
- Verified patient insurance coverage prior to treatments or procedures being performed.
Orthodontic Patient Coordinator
Franklin Dental and Braces
Forest Park, GA
04.2020 - 09.2021
- Managed office supplies inventory and placed orders when necessary.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Assisted orthodontist with patient treatment plans and discussed payment options.
- Provided patient education on the importance of proper oral hygiene.
- Communicated between doctor, staff members, suppliers, vendors and insurance companies.
Dental Assistant
Fremont dental and Orthodontics
Hapeville, GA
09.2019 - 03.2020
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
Passenger Service Agent
Delta Global Services
Atlanta, GA
06.2016 - 03.2018
- Provided assistance to passengers with limited mobility.
- Checked in passengers, assigned seats, and issued boarding passes.
- Coordinated ground transportation services for arriving and departing passengers.
- Demonstrated strong problem solving skills when dealing with difficult situations involving customers or personnel.
Education
Dental Assistant Diploma - Dental Assistant
United Education Institute
Morrow, GA11-2018
High School Diploma -
South Atlanta High School
865 Hutchins Rd 05-2014
Skills
- Time management skills
- Deadline-oriented
- Dentrix proficiency
- eaglesoft
- curve gro
- Radiography safety
- Restorative procedures
- Chairside assistance
- Verbal and written communication
- Customer service and support
- CPR Certified
- x-ray certified
Certification
- dental certification
- cpr certified
- x-ray certifies
Timeline
Scheduling Coordinator
Town Dentistry
08.2021 - 09.2023
Orthodontic Patient Coordinator
Franklin Dental and Braces
04.2020 - 09.2021
Dental Assistant
Fremont dental and Orthodontics
09.2019 - 03.2020
Passenger Service Agent
Delta Global Services
06.2016 - 03.2018
- dental certification
- cpr certified
- x-ray certifies
Dental Assistant Diploma - Dental Assistant
United Education Institute
High School Diploma -
South Atlanta High School
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