Renee Robinson
Flossmoor,IL
Summary
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
21
21
years of professional experience
Work History
Cashier/Server
BadaBoom Beef
Posen, IL
05.2025 - 08.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Head Cashier
Lil Fires Kitchen
Markham, Illinois
09.2023 - 02.2025
- Adhered to social distancing protocols and wore mask or face shield.
- Reconciled credit card payments with the bank statements on a monthly basis.
- Processed payments promptly for customers to exceed productivity standards.
Customer Service Manager/Cashier Team Lead
Sam's Club
Calumet City, Illinois
06.2020 - 08.2022
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Drafted scripts for agents handling incoming calls so that they can respond accurately and effectively.
Customer Service Manager/Cashier
Walmart
Chicago, Illinois
07.2013 - 06.2020
- Monitored staff performance to ensure adherence to customer service standards.
- Delivered continuous training to associates to maximize performance and customer relations skills.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Custodian
Gary Comer youth Center
Chicago, IL
03.2004 - 09.2010
- Reported vandalism or other damage to property to supervisor.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Education
High School Diploma -
Chicago Vocational
Chicago, Illinois06-1996
Skills
- Payment processing
- Cash handling
- Credit reconciliation
- Point of sale systems
Timeline
Cashier/Server
BadaBoom Beef
05.2025 - 08.2025
Head Cashier
Lil Fires Kitchen
09.2023 - 02.2025
Customer Service Manager/Cashier Team Lead
Sam's Club
06.2020 - 08.2022
Customer Service Manager/Cashier
Walmart
07.2013 - 06.2020
Custodian
Gary Comer youth Center
03.2004 - 09.2010
High School Diploma -
Chicago Vocational
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