Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Simonovich

Brick,NJ

Summary

Proven to excel in high-pressure environments, I significantly enhanced guest experiences at Mariners Cove through exceptional customer service and strong multitasking abilities. My expertise in cash handling and hospitality service, coupled with a track record of resolving customer complaints efficiently, underscores my commitment to quality and guest satisfaction.

Overview

11
11
years of professional experience

Work History

Server

Mariners Cove
Brielle, NJ
04.2014 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Contributed to inventory management by monitoring stock levels.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.

Server/Food Runner

Skratch Kitchen
Bradley Beach, NJ
03.2024 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Server

Toms River Diner
Toms River, NJ
01.2021 - 01.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

The Edge
03.2020 - 04.2020

Closed Because of COVID

Office Cleaning

Alan
Lakewood, NJ
04.2018 - 12.2018
  • Maintained a clean and organized office environment, creating a welcoming space for all who entered.

Server

OB Diner
Point Pleasant, NJ
03.2014 - 01.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

High School Diploma -

Brick Memorial High School
Laurelton, NJ
06.2005

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Menu Memorization
  • Food Running
  • High-volume dining
  • Service prioritization
  • Sales expertise
  • Sales Techniques
  • Supply Restocking
  • Order Accuracy
  • Quality Control
  • Suggestive Selling
  • Table Bussing
  • Guest Relations Management
  • Point of sale operation
  • Dining area maintenance
  • Allergy awareness
  • Beverage Preparation
  • Guest Seating
  • Table Setting
  • Item promotion
  • Bill computation
  • Hostess support

Timeline

Server/Food Runner

Skratch Kitchen
03.2024 - 10.2024

Server

Toms River Diner
01.2021 - 01.2022

Server

The Edge
03.2020 - 04.2020

Office Cleaning

Alan
04.2018 - 12.2018

Server

Mariners Cove
04.2014 - Current

Server

OB Diner
03.2014 - 01.2016

High School Diploma -

Brick Memorial High School
Renee Simonovich