Dynamic manager with expertise in supervising operations, staff training, and inventory management. Proven ability to optimize scheduling and resolve customer complaints, driving satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
MANAGER
Subway
SYRACUSE, NEW YORK
01.2023 - 10.2026
Supervised daily operations to ensure quality and service standards.
Implemented efficient scheduling to meet peak business hours effectively.
Managed inventory levels to maintain optimal stock for menu items.
Trained and mentored staff on food safety protocols and customer service.
Monitored staff performance and addressed issues.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Cashier
Rite Aid
Syracuse, New York
08.2019 - 02.2023
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Operated cash register and handled customer transactions efficiently.
Assisted customers with product inquiries and recommendations.
Ensured cleanliness and organization of checkout area and store aisles.
Managed inventory by restocking shelves and organizing displays.
Collaborated with team members to maintain a positive shopping environment.