Renee Zajon
Murrells Inlet,SC
Summary
Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Office Coordinator
Robert Half
Westborough, MA
08.2021 - Current
- Produced high-quality documents, spreadsheets, and presentations for internal needs.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email or in-person to provide information.
- Handled office supply orders and inventorying.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Created designs and collaborated with technical team to complete projects.
Barn
Staff, Camp Wa-Klo for Girls
Dublin, NH
06.2021 - 08.2021
- Contribute to theoverall health of horses
- Conduct morning and/or evening feeding of horses
- Turn in/out horses
- Provide minor medical care to horses as required
- Cleaning and maintaining stall, and paddock
- Assist with veterinary and equine professional visits
- Maintain aisle ways, tack room, offices, and storage areas to free from debris, dust, and trash
- Receive and stack barn supplies such as grain, supplements, tack, and horse maintenance items
- Assist riding instructor with grooming and tacking horses as needed for horsemanship lessons
- Provide lesson support to riding instructor as leader or side-walker
- Assist with the conditioning of horses.
- Cleaned stalls, pens, for optimal health of horses.
Accounts Payable Administrator
Olsten Staffing
Myrtle Beach, SC
08.2020 - 05.2021
- Provided accounts payable for 20 homeowner associations
- Prepares EFT files, prints checks, and processes manual payments of approved invoices
- Supervises setup of all new vendors, including receipt of W-9s and Certificate of Insurance forms at setup, as well as updated COI’s as needed
- Assists in the implementation of and manage continued use of various technology tools to enhance Accounts Payable process including QuickBooks and Appfolio
- Ensures that all Accounts Payable inquiries and research requests are answered in a timely manner, including responding personally as needed
- Review and submit homeowner’s delinquency reports and submit letters.
- Entered purchase orders, invoices, and payments into acompany accounting system.
- Communicated with other departments to verify purchases.
Administrative Coordinator
FirstService Residential, Murrells Inlet
, SC
02.2018 - 10.2019
- Serve as community administrator to 8 homeowner associations' Board of Directors Prepare monthly Board meeting packets and annual HOA meeting documents
- Addressed incoming customer inquiries and offered productive solutions that increased customer satisfaction
- Work directly with all Architectural Review and Designs chairpersons to coordinate implementation and execution of architectural control standards
- Maintains records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in Connect
- Oversee owner’s requests for work orders, including obtaining estimates, providing proposals, submitting work orders, and invoicing tenants.
Administrative Coordinator
Ally Management
Myrtle Beach, SC
02.2014 - 01.2018
- Work closely with Property Managers to ensure a smooth operating community of 2000 units
- Make meeting preparations, ensure proper set-up, and ensure that all meeting materials are available in advance to Board members, at meetings for the membership
- Verified all customer complaints were handled promptly and appropriately
- Communicated effectively with owners, residents, and on-site associates
- Compose and draft all outgoing correspondence and reports for managers
- Manage a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events
- Assists with in-house project management and provides effective administrative support
- Developed reputation as an efficient service provider with high levels of accuracy.
Administrative Analysts
Kelly Services
Westborough, MA
02.2012 - 02.2013
- Supports departmental, operational, or project functions such as invoicing, budget preparation and variance reporting, document control and records management, creation and maintenance of manuals or technical or commercial papers, creation and maintenance of databases and records, preparation and validation of daily, weekly, monthly reports, etc
- Coordinates contract management paper flow and ensures all related documentation has been received within contract deadlines
- Coordinate all aspects of department meetings, off-site planning meetings, conventions, and conferences including travel arrangements, itineraries, catering, room reservation, telecommunications and audio- visual set-up, building access and security arrangements and assembling materials
- Analyzed departmental documents for appropriate distribution and filing.
Marketing Administrator/Customer Service
ESSCO
Ayer, MA
02.2008 - 02.2011
- Assists in coordinating all aspects of trade show participation, including scheduling, travel, materials & shipping
- Follow-up with Accounts Payable Department to ensure invoices are paid
- Plan and coordinated logistics and materials for board meetings, committee meetings, and staff events
- Coordinate domestic and international travel arrangements, including booking airfare, hotel, and transportation
- Serve as corporate liaison between finance, IT, and marketing departments
- Assisted consumers with questions regarding products
- Advocated for customers in improving availability and delivery
- Maintains records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in SalesForce.Com
- Prepare detailed company insight reports.
Education
MA -
Fitchburg High School
Fitchburg, MACertificate - Meeting And Event Planning
Bentley University
Certificate - Web Design Professional
Trident Technical College
08.2021
Certificate - Graphic Design
Bring Your Own Laptop
Skills
- Handling Customer Complaints
- Complex Problem Solving
- Staff Development and Training
- Website Design
- Originality and Creativity
- Microsoft Office
- Adobe Systems Software
- Multitasking and Time Management
- Strong Organizational Skills
- Event Planning
- Administrative Procedures
- Customer Service
Timeline
Office Coordinator
Robert Half
08.2021 - Current
Barn
Staff, Camp Wa-Klo for Girls
06.2021 - 08.2021
Accounts Payable Administrator
Olsten Staffing
08.2020 - 05.2021
Administrative Coordinator
FirstService Residential, Murrells Inlet
02.2018 - 10.2019
Administrative Coordinator
Ally Management
02.2014 - 01.2018
Administrative Analysts
Kelly Services
02.2012 - 02.2013
Marketing Administrator/Customer Service
ESSCO
02.2008 - 02.2011
MA -
Fitchburg High School
Certificate - Meeting And Event Planning
Bentley University
Certificate - Web Design Professional
Trident Technical College
Certificate - Graphic Design
Bring Your Own Laptop