Renee I Stewart
The Bronx,NY
Summary
Knowledgeable Laboratory Supervisor adept at setting effective policies to optimize productivity, reduce errors and increase efficiency. Demonstrated track record of success with 7 years of related experience. Almost 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Regional Laboratory Supervisor (phlebotomist)
03.2019 - Current
- Elev8 detox & rehabilitations centers, Manages employee performance by coaching, counseling, motivating, and evaluating employees on a continual basis
- Implement disciplinary action as needed and in consultation with Medical Director and Human Resources
- Manages employee hiring process including developing and updating job descriptions, developing performance expectations, identifying essential functions and knowledge, skills and abilities required for applicable positions
- Runs interview and selection process of phlebotomist employees
- Supervises employee and team performance, new employee orientation processes, employee training and continuing education
- Coordinates work of phlebotomist i to assure that production is consistent and service levels are maintained
- Plays an important role in the dissemination of information to employees
- Implements Standard Operating Procedures (SOP's) for phlebotomy
- Provides leadership and supervises assigned department, makes decisions, solves problems, assists in developing procedures, conducts and attends meetings
- Communicates promptly and efficiently with management and outside vendors regarding client questions, concerns and complaints
- Ensures that phlebotomy supply and specimen area is always neat and organized Performs site visits as assigned, and document findings
- Assists with QA (quality assurance) audits
- Ensures effective employee relations by sustaining an ethical, non-discriminatory and safe work environment while concurrently establishing effective communication lines and methods
- Identify and solve employee problems, manage conflict, and respond to grievances as needed
- Maintains and determines usage of department supplies and inventory
- Ensures all field phlebotomy specimens are collected accurately and on time
- Fills in to provide coverage for phlebotomists at varying locations as needed
- Maintains required records and documentation
- Reviews and approves schedules with minimal overtime for employees and floaters
- Reviews and approves time/attendance entry of employees.
- Received and processed stock into inventory management system
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Increased customer satisfaction by resolving issues
- Created plans and communicated deadlines to complete projects on time
medical assistant supervisor /internal
William F Ryan community
06.2017 - 01.2019
- Medicine
- Responsible for 21 residents and the needs of their patients, ( pre visit planning)! making sure they have everything they need prior to the visit , such as pre authorizations for visits and medication refills , diagnostic testing etc .
- Coordinating Pain management and social services, appointments
- Keeping track of the diabetic patients and their A1c test results as well as the day to day operations of the lab such opening and closing, stocking and making sure specimens are picked up at the close of business and results are electronically placed in the proper chart
- Primary phlebotomists with a 99% one stick rate, specializing in hard draws
- Trained all MA hired after me in proper draw technique and ECW software I I also ran the community out reach program on the weekends during the summer months offering HIV , blood pressure, and glucose testing.
Phlebotomist/ Laboratory tech
White plains hospital
03.2017 - 06.2017
- Inpatient blood draw, routine , timed and stat orders .
- Receive specimens from offsite clients, process and label specimens
- Work closely with doctors' office to ensure they receive results in a timely manner
Medical
Concorde
09.2016 - 12.2016
- Multi specialty clinic
- New patient intake , vitals , ekg's, blood draw , scheduling, chart maintenance.
- All other duties as needed
Medical Assistant ENT/ Ophthalmology
Bellevue Hospital
, NY
10.2015 - 08.2016
- Visual screening, Assist with retina and laser procedures
- Maintain chart room, Operate Front desk and kept clinic patient flow moving,
- Schedule flow up appointments and help patient arrange consult appointments in other clinics
- Maintain and stock assigned exam rooms
- All other duties as assigned
Custom Staffing, Bush
01.2016 - 03.2016
- Internal medicine clinic , blood draw, drug testing , international travel exams , vitals all duties as assigned
Medical Assistant
Bellevue Hospital
, NY
07.2015 - 10.2015
- Maternal Health
- Set rooms up for admissions assist in Patients care
- Vitals, Ekg, I&O and blood draw when needed
- Document information in computer, assist nurse when required
- All other duties as assigned
Medical Assistant
Bellevue Hospital
, NY
10.2014 - 07.2015
- Cancer center / Chemo
- Basic triage, Venipuncture, vitals
- Ekg's
- Registration and discharges, schedules follow up appointments and register
- Internal consults for other ambulatory clinics, maintain medical files on the unit
Medical Technician ER
Kings County Hospital
05.2014 - 10.2014
- Full time emergency room tech
- Basic triage, blood draw,
- Urinalysis, ekg's, computer Medical Records maintenance
- All other duties as assigned
Medial Technician
Bronx Lebanon Hospital
Bronx, NY
03.2013 - 04.2014
- Basic triage, blood draw, urinalysis, EKG, full physicals
- Computer Medical Records maintenance, and all other duties as assigned
Medical Assistant, Performed Medical Assistant
CUSTOM STAFFING, Affiliated Physicians, Mobile Heath clinic
White Plains, Bronx, NY
10.2012
- MRA Physicians
- Assistant with all exams, perform Vitals, EKG's, faxing .process prescriptions
- Refills & renewals, all other duties ass assigned
- Vitals, eye exams, hearing booth, spirometers, assist with exams,
- Venipuncture, EKG all duties as assigned
- Duties, worked in the lab taking vitals and drug screening through Blood and Urine
Medical Assistant
On Assignment Employment Agency
White Plains, NY
08.2011 - 09.2012
- Duties include maintaining patient records, taking vital signs, EKG,
- Venipuncture, appointment scheduling, preparing referrals, and entering charges
- For billing, general offices duties, performing complete physicals and assisting
- With GYN exams.
Medical Assistant
Med Pro Medical
White Plains, NY
09.2010 - 11.2010
- Duties include taking patients Vital signs; performing EKG's, assisting inphysical exams, giving immunizations injections, performing Venipuncture, in addition to general office worksuch as scheduling appointments, preparing referrals, filing, and billing.
Medical Assistant
D.O.C Medical
White Plains, NY
04.2010 - 09.2010
- Duties include taking patients Vital signs; performing EKG's, assisting inphysical exams, giving immunizations injections, performing Venipuncture
- General office work such as Scheduling appointments, preparing referrals,filing, and billing.
Medical Assistant
Core Health Medical
Bronx, NY
09.2009 - 03.2010
- Duties include taking patients Vital signs; performing EKG's, assisting in
- Physical exams, giving immunization injections, performing Venipuncture
- General
- Office work such as scheduling appointments, preparing referrals, and Billing.
Education
Medical Assistant CertificateNPA Phlebotomy Certification - undefined
The New York School for Medical and Dental Assistants
09.2009
Bachelor of Science - Health administration
College of New Rochelle
New York, NY06.2008
GED -
Stevenson High School
Bronx, NY06.1989
Skills
- Team building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Written Communication
- PPE Compliance
- Analytical and Critical Thinking
- Supervisory expertise
- Laboratory Processes
- Laboratory testing and analysis
- Medical laboratory procedures
Timeline
Regional Laboratory Supervisor (phlebotomist)
03.2019 - Current
medical assistant supervisor /internal
William F Ryan community
06.2017 - 01.2019
Phlebotomist/ Laboratory tech
White plains hospital
03.2017 - 06.2017
Medical
Concorde
09.2016 - 12.2016
Custom Staffing, Bush
01.2016 - 03.2016
Medical Assistant ENT/ Ophthalmology
Bellevue Hospital
10.2015 - 08.2016
Medical Assistant
Bellevue Hospital
07.2015 - 10.2015
Medical Assistant
Bellevue Hospital
10.2014 - 07.2015
Medical Technician ER
Kings County Hospital
05.2014 - 10.2014
Medial Technician
Bronx Lebanon Hospital
03.2013 - 04.2014
Medical Assistant, Performed Medical Assistant
CUSTOM STAFFING, Affiliated Physicians, Mobile Heath clinic
10.2012
Medical Assistant
On Assignment Employment Agency
08.2011 - 09.2012
Medical Assistant
Med Pro Medical
09.2010 - 11.2010
Medical Assistant
D.O.C Medical
04.2010 - 09.2010
Medical Assistant
Core Health Medical
09.2009 - 03.2010
Medical Assistant CertificateNPA Phlebotomy Certification - undefined
The New York School for Medical and Dental Assistants
Bachelor of Science - Health administration
College of New Rochelle
GED -
Stevenson High School
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