Renei Mulipola
Kent,WA
Summary
Driven Ramp Service Agent with extensive experience at WFS Worldwide Flight Services, excelling in aircraft marshalling and team leadership. Demonstrated success in enhancing operational efficiency and safety, supporting over 30 daily flights with meticulous baggage handling and ground support. Proven ability to foster teamwork and communicate effectively, ensuring seamless flight operations and a positive workplace culture. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over 4 years of experience with nationwide airline services company.
Overview
4
4
years of professional experience
Work History
Ramp Service Agent
WFS Worldwide Flight Services
Seattle, WA
11.2020 - Current
- Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 100 daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Participated in ongoing training programs to stay current on industry regulations and best practices.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Safeguarded luggage integrity by handling bags carefully and adhering to weight restrictions during loading procedures.
- Supported the successful launch of new routes by coordinating required ground services efficiently.
- Promoted a positive workplace culture by actively participating in team-building exercises and sharing constructive feedback with colleagues.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
- Operated ground support equipment proficiently, ensuring timely completion of tasks.
- Communicated effectively with pilots, dispatchers, and other airport personnel for seamless flight coordination.
- Guided aircraft into and out of parking positions using hand signals.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Deiced aircraft before takeoff for safety during inclement weather.
- Maintained clean, orderly work environment free of hazards.
- Strapped items down over protective padding to secure throughout transportation.
Education
High School Diploma -
Tafuna High School
Pago Pago, AS06.2017
Skills
- Ramp service
- Aircraft Marshalling
- Loading and unloading
- Marshaling aircraft
- Pushback and towing
- Heavy Lifting
- Safety Procedures
- Weight/balance loading
- Baggage handling
- Hazardous Materials Handling
- Hazardous Materials
- Flight Scheduling
- Tow Tractor Operation
- Ground Equipment Operation
- Dependable and Responsible
- Aircraft Tug Operation
- Team Leadership
- Freight Handling
- Vehicle operation
- Teamwork and Collaboration
- Willing to Learn
- Multitasking
- Multitasking Abilities
- Critical Thinking
- Organizational Skills
- Effective Communication
- Active Listening
- Team building
- Visual Inspection
- Safety Precautions
Timeline
Ramp Service Agent
WFS Worldwide Flight Services
11.2020 - Current
High School Diploma -
Tafuna High School