Renesha Fletcher
North Las Vegas,United States
Summary
Experienced Collections Specialist bringing 4 years of success in medical collections and billing. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.
Overview
5
5
years of professional experience
Work History
Medical Collections Specialist
Steinberg Diagnostic Medical Imaging
06.2022 - 03.2023
- Reviewed past due accounts on daily basis to assess aging and pursue collection of funds.
- Performed targeted collections on past due accounts aged over 120 days.
- Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
- Streamlined productivity by decreasing time-wasting tasks and helping supervisors.
- Processed billing calls and answered questions from patients and third-party carriers
- Assisted in reconciling deposit and patient collections
- Logged charges and payments within intergy software
- Processed online and paper appeal submissions and refund requests
Collections Representative
Universal Health Services
01.2020 - 06.2022
- Corrected, completed and processed claims for multiple payer codes.
- Logged charges and payments within Hummingbird.
- Processed online and paper appeal submissions and refund requests.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Communicated effectively and extensively with other departments to resolve claims issues
- Analyzed complex Explanation of Benefits forms to verify correct billing of Insurance carriers.
- Performed targeted collections on past due accounts aged over 30, 60, and 90 days.
Medical Billing and Collections Specialist
Radiology Associates Of NV
07.2018 - 01.2020
- Processed billing calls and answered questions from patients and third-party carriers.
- Corrected, completed and processed claims for multiple payer codes.
- Received and sorted mail, prepared packages for delivery and scanned documents.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Collected payments and applied to patient accounts.
- Coded Radiology and Inpatient Professional Services at average rate of 25 per hour
Billing and Coding Associate
Clear Minds Family Center
11.2017 - 06.2018
- Filed and updated patient information and medical records.
- Managed billing calendar and scheduled claims for payments.
- Delivered timely and accurate charge submissions.
- Received and sorted mail, prepared packages for delivery and scanned documents.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Education
High School Diploma -
Desert Rose
Las Vegas, NV03.
Some College (No Degree) - Medical Insurance Billing And Coding
Northwest Career College
Las Vegas, NVSkills
- Attention to Detail
- Analytical and Critical Thinking
- Problem Investigation
- Risk Management
- AR Aging Reports
- Microsoft Office
- Word Processing
- Organizational Skills
- Spreadsheet Tracking
- Clear Communication
- Accurate payment posting
Timeline
Medical Collections Specialist
Steinberg Diagnostic Medical Imaging
06.2022 - 03.2023
Collections Representative
Universal Health Services
01.2020 - 06.2022
Medical Billing and Collections Specialist
Radiology Associates Of NV
07.2018 - 01.2020
Billing and Coding Associate
Clear Minds Family Center
11.2017 - 06.2018
High School Diploma -
Desert Rose
Some College (No Degree) - Medical Insurance Billing And Coding
Northwest Career College
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