Medical Assistant supporting outpatient teams with rooming 15+ patients per day, specimen collection, and patient education in busy clinical settings. Coordinates patient intake, EHR chart updates, and provider communication to keep visits moving and records accurate. Brings a steady approach to patient comfort, lab follow-up, and front-to-back office flow in a Senior Medical Assistant direction.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
Medical Assistant
Joslin Diabetes Center
11.2025 - 06.2026
Certified Medical Assistant/Phlebotomist
CVS Health
01.2025 - 10.2025
Provide exceptional care to patients and families before, during and after their PCP visit. Draw patients labs as needed, fax, print and mail patient information to other providers and order inventory for the lab as needed.
Clinical Assistant
Dana Farber Cancer Institute
01.2017 - 12.2024
Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
Assisted patients with basic care and provided excellent service.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Aided in clinical care and maintained patient well-being across several areas and locations.
Oversaw infusion room cleaning and restocking treatment areas.
Updated patient charts using confidential electronic medical records.
Medical Practice Assistant
Beth Israel Deaconess Medical Center
07.2014 - 12.2017
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled and confirmed appointments.
Processed payments and updated accounts to reflect balance changes.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Emergency Department Technician
Beth Israel Deaconess Medical Center
10.2012 - 07.2014
Tracked patients' vital signs, treated wounds and collected samples to free up nurses and physicians for more advanced work.
Helped nursing staff provide quality, competent patient care for diverse emergencies.
Worked alongside doctors and nurses to provide supplies, instruments and equipment for procedures.
Assisted with fitting patients for casts, crutches and other medical devices.
Monitored patients for signs of distress or decompensation and alerted staff of emergency situations.
Assisted with CPR and airway clearing procedures during emergencies.
Stocked and replenished patient care areas with appropriate supplies.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Medical Assistant
Atrius Health Now Part of Optum
07.2026 - Current
Administered patient care, including vital sign checks and medical history collection.
Assisted healthcare providers during examinations and procedures to enhance patient outcomes.
Coordinated scheduling for patient appointments, optimizing daily clinic workflow.
Maintained accurate electronic health records, ensuring compliance with HIPAA regulations.
Education
No Degree - College
Randolph High School
Randolph, MA
05.2001 -
Healthcare Management -
Fayetteville Technical Community College
Fayetteville, NC
08-2026
Nursing - undefined
Bunker Hill Community College
Charlestown, MA
07-2017
Medical Assistant - undefined
Lincoln Technical Institute
Brockton, MA
06-2011
Skills
Electronic health records (EHR) management
Good Clinical Practice
Documentation review
State healthcare regulations
Clinical documentation review
Google Workspace
Vaccination administration
Medical equipment operation
Patient scheduling coordination
Specimen collection & handling
Patient education
Appointment reminder calls
Accomplishments
Recognized for outstanding dedication to patient care.
Recognized for going above and beyond the call of duty.
Certification
Certified Medical Assistant, June 2011 to Present, CPR/ First Aid, April 2025 to April 2026, Medical Assistant/Phlebotomist, BLS Certification
Personal Information
Availability: Willing to relocate: Anywhere
Work Permit: Authorized to work in the US for any employer