Rennae Ringer
Iu Health
Solsberry,IN
8
years of professional experience
Consistent in maintaining calm demeanor while effectively managing urgent situations and delivering timely results when under pressure. Driven to help people. Trusted for managing confidential and sensitive calls with discretion. Excellent track record of problem-solving and planning skills.
Work History
Lifeline Communications
2 Months- Maintained composure in high-pressure situations while quickly resolving issues.
- Coordinated effectively with ambulance and rotor crews to relay accurate patient information for patients to get the fastest care possible.
- Demonstrated strong self-motivation and accountability in all tasks.
- Excelled in both independent work and collaborative team settings.
- Exhibited rapid learning and adaptability to new challenges.
Switchboard Operator
2 Years 9 Months- Paged on call doctors for after hour emergencies.
- Used the PA system to announce important information and emergency notifications.
- Answered calls in a friendly and polite manner to ensure excellent customer service.
- Routed incoming calls to the most qualified personnel and departments within the company.
- Created and maintained the company phone directory, which included current extensions and contact information for all employees.
Registration Specialist
2 Years 4 Months- Inpatient, outpatient and emergency room experience
- Verifying patients demographics
- Verifying insurance through payor website or benefits /eligibility authorization phone numbers
- Obtained signatures from patients regarding legal documents
- Responded to unique requests and requirements
- Kept accurate patient records
- Answered incoming phone calls, sorted mail, and sent correspondence as part of my clerical duties
Nutrition Service Worker
2 Years 11 Months- Delivered food trays to every patient care floors and rooms.
- Distributed food to wait staff quickly to provide excellent customer satisfaction.
- Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
- Worked in an establishment as a full-service food provider, taking orders, preparing meals, and collecting payments.
Education
High School
Skills
Adaptability
Medical terminology
Clear communication
Customer service experience
Detail oriented data entry
High-volume call handling
Multidisciplinary call coordination
Organization
Multitasking ability
Problem resolution
Front desk operations
Typing skills
Timeline
Lifeline Communications
Iu Health
06.2026 - CurrentRead More
Switchboard Operator
IU Health Bloomington Hospital
09.2023 - 06.2026Read More
Registration Specialist
IU Health Bloomington Hospital
05.2021 - 09.2023Read More
Nutrition Service Worker
IU Health Bloomington Hospital
05.2018 - 04.2021Read More
Indiana Agriculture & Technology School
High School
Read More