Renota Garver

• Observed customer interactions to enhance service skills and improve customer satisfaction levels.
• Managed over 30 reps to set times and reservation's to exit timeshares.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Call center for campaign. They shut down and went to work remotely.

• Developed and implemented seasonal menus, enhancing nutritional value and variety.
• Coordinated inventory management to maintain stock levels and reduce waste.
• Placed orders to restock items before supplies ran out.
• Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.

• Prepared and served nutritious meals in accordance with dietary guidelines.
• Maintained cleanliness and organization of kitchen and dining areas to ensure safety standards.
• Assisted in inventory management, ensuring adequate stock levels of food supplies.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.