Renwick Hurst
Cambria Heights
Summary
Dynamic videographer with extensive experience at XM Radio, excelling in video production and editing using Adobe Premiere Pro and After Effects. Proven ability to deliver high-quality content while providing exceptional customer service. Adept at managing projects and solving technical issues, ensuring seamless operations in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cleaning and Maintenance
ZipShine
Cambria Heights, USA
01.2022 - Current
- Reduced equipment downtime through regular cleaning and maintenance, ensuring optimal performance.
- Increased lifespan of outdoor furniture and fixtures through regular cleaning and maintenance.
- Kept equipment in optimal condition through regular cleaning and maintenance routines.
- Ensured adherence to health codes through regular cleaning and maintenance of kitchen equipment, utensils, and work areas.
- Enhanced guest satisfaction by efficiently managing room cleaning and maintenance tasks.
- Maintained a high level of quality control through regular equipment cleaning and maintenance checks.
- Improved sterilization processes with meticulous cleaning and maintenance of surgical equipment.
Business Support, Property Mgmt Operations
Glenwood Management
11.2021 - 01.2022
- Worked with onsite Managers preparing yearly Window Guards enrollment with building tenants.
- Provided customers service with building tenants, complaints, inquiries, contacts, leasing matters.
- Developed and created excel spread sheets for management.
- Responsible for all incoming mail that came into the main office.
- Worked in mail room, creating manual perfect bind folders, filing/retrieving client folders, faxing, printer machine.
Covid Testing Responsible
NYC HHC
New York, New York
11.2020 - 10.2021
- Responsible for ensuring the daily operations of the screening process.
- Ensure the site equipment arrives and leaves the site in an efficient and timely manner every morning.
- Assist employees complete their MYCHART set up.
- FDA
- FDA
Customer Tech Support Specialist/Repair Technician
ATOMOS
Brooklyn, USA
11.2018 - 12.2020
- Responsible for technical support, repairing Video Monitors and equipment.
- Creating RMAs.
- Repaired Atomos units, SUMO 19, Shogun 7, Ninja V.
- Provide on-site Video technical support.
- Answered customer support tickets regarding the use of Atomos products.
- Tested Atomos products and many variety of cameras ranging from Panasonic EVA1, Luxic S1H, Sony FS7.
- Assist support team in solving technical issues onsite and offsite.
- Created invoices using Quickbooks to bill repairs.
- Shipping experience using UPS and FEDEX.
- Global shipping experience.
- My experience in shooting video is not exclusive just behind the camera. I have direct knowledge in solving technical and equipment issues. And also repairing video equipment.
- Proficient in Shooting, editing, directing, storyboard, creating treatments for clients.
Videographer
XM Radio
New York, New York, USA
07.2014 - 12.2018
- Responsible for planning and coordinating media events, televised shows and video documentaries.
- Provide on-site videography for all major events.
- Monitor and supervise all aspects of live performances and events.
- Directing and filming events.
- Strong editing skills.
- Responsible for maintaining Video room and all equipment.
- Edit and final approve all videos and documentaries. Proficient in Adobe Premiere Pro, Adobe After Effect, Vegas Pro 17.
- Brooklyn Restoration
Ground Transportation Supervisor
NYC Airport/ Golden Touch
New York, New York, USA
12.2009 - 06.2014
- Responsibilities included but not limited to assisting passengers on the bus or car service, recording and documenting all report of injuries from passengers and bus drivers, facilitating passengers by all means necessary to reach their destination safely, document complaints of transportation agents and if warranted counsel agents on proper customer care procedures.
- Provided daily evaluation of agents and maintain records for training purposes.
- Provided ground transportation car or bus service at JFK airport and LGA airports for transportation service throughout New York City.
- Supervised approximately 15 transportation agents on a daily basis with 10 hours shifts.
- Ensured adequate staff coverage on site at all terminals in JFK; also provide round the clock transportation from JFK, LGA, Newark Airport and Port Authority in Manhattan.
- Maintained timesheet and tracking sheet of all agents for payroll purposes.
- Assisted with site coverage of agents, if short staffed and organized schedule for all agents.
- Rearrange schedule if needed to facilitate proper coverage of agents throughout JFK and LGA terminals.
- Distributed and configure ticketing machines to all agents daily prior to their shift.
- Assisted customers in finding alternative transportation service if needed between airports.
- Conducted daily count of revenue and cash out agents at the end of their shift and secured money in the Company's secured vault for pick up.
- Provided excellent customer service to all clients and ensure safe transportation to their destination.
Education
Associate - Art
Cooper Union College
New York, NYHigh School - undefined
Springfield Gardens High School
QueensSkills
- Medical billing and coding
- Microsoft Office Suite
- Video editing and production
- QuickBooks proficiency
- Customer service and support
- Zendesk expertise
- Forklift maintenance
- Customer service
- Adobe Creative Suite skills
- Final Cut Pro knowledge
- Equipment operation and maintenance
- Problem solving strategies
- Verbal and written communication
Certification
- Machinist, 10/01/08, Present
- Zendesk
- Photography
- Social Media Marketing
- Adobe
- Adobe Creative Suite
- Lightroom
- Avid
- Final Cut Pro
Timeline
Cleaning and Maintenance
ZipShine
01.2022 - Current
Business Support, Property Mgmt Operations
Glenwood Management
11.2021 - 01.2022
Covid Testing Responsible
NYC HHC
11.2020 - 10.2021
Customer Tech Support Specialist/Repair Technician
ATOMOS
11.2018 - 12.2020
Videographer
XM Radio
07.2014 - 12.2018
Ground Transportation Supervisor
NYC Airport/ Golden Touch
12.2009 - 06.2014
High School - undefined
Springfield Gardens High School
Associate - Art
Cooper Union College
MILITARY SERVICE
United States Army, E4, 10/01/08, 07/13/16
PERSONAL INFORMATION
Authorized To Work: US for any employer
EMPLOYEE OF THE YEAR 2012
Port Authority Customer Care
PORTFOLIO
https://www.instagram.com/renstarfilm/